Part Time Sales Associate | COACH | Newmarket NZ

Coach; Auckland; On-site; NZD 30,000 - 39,000; Part time

Benefits offered by this job

Hourly rate

Staff discount

Training & development

Career progression

Inclusive team

Global brand

Job summary

Coach Newmarket is seeking a passionate Part-Time Sales Associate to deliver an elevated customer experience and drive sales in a luxury retail environment.

You will build relationships, maintain product knowledge, and support store merchandising while upholding Coach brand standards. Flexible weekend availability and a positive, customer-focused attitude are essential for success in this fast-paced setting.

Qualifications

• Experience in retail, customer service or hospitality.
• Passion for fashion and luxury retail with focus on customer experience.
• Excellent communication and interpersonal skills.
• Able to be proactive and maintain a positive attitude.
• Able to thrive in a fast-paced store and adapt quickly.
• Flexible availability including weekends and holidays.
• Driven to achieve sales goals and KPI targets.

Responsibilities

• Deliver a premium and personalised customer experience.
• Build relationships to drive loyalty and repeat business.
• Achieve individual and team sales targets and KPIs.
• Maintain product knowledge and confidently make styling recommendations.
• Support store merchandising, visuals and stock management.
• Assist with stock deliveries and inventory activities.
• Represent Coach with brand standards and exceptional service.

Skills

Retail experience

Customer service

Communication skills

Proactive attitude

Fast-paced environment

Flexible hours

Sales mindset

Job description

About Coach

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a longstanding reputation built on quality craftsmanship and an innovative approach to design. As part of the Tapestry portfolio, Coach is a global brand committed to fostering creativity, inclusivity, and excellence.

We are currently seeking a passionate and customer-focused Part-Time Sales Associate to join our team at Coach Newmarket.

About the Role

You will play a key role in delivering an exceptional customer experience while driving sales and supporting the day-to-day operations of the store.

Key Responsibilities

• Deliver a premium and personalised customer experience.


• Build strong relationships with customers to drive loyalty and repeat business.


• Achieve individual and team sales targets and KPIs.


• Maintain excellent product knowledge and confidently make styling recommendations.


• Support store merchandising, visual presentation, and stock management.


• Assist with incoming stock deliveries and inventory activities.


• Contribute to a positive, collaborative, and high-performing team culture.


• Uphold Coach brand standards and operational procedures.


• Be a brand ambassador who brings the Coach story to life through outstanding service, product knowledge, and a genuine passion for fashion and luxury retail.

About You

• Previous experience in retail, customer service, or hospitality.


• A passion for fashion, luxury retail, and delivering exceptional customer experiences.


• Strong communication and interpersonal skills.


• A proactive and positive attitude with a willingness to learn.


• The ability to work in a fast-paced retail environment.


• Flexible availability, including weekends, public holidays, and peak trading periods.


• A results-oriented mindset with a focus on achieving sales goals.

What We Offer

• Competitive hourly rate plus incentive opportunities.


• Generous staff discount across the Coach and Kate Spade products.


• Ongoing training and development.


• Career progression opportunities within a global luxury retail business.


• A supportive and inclusive team environment.


• The opportunity to represent one of the world's most recognised luxury brands.

Why Join Coach?

At Coach, we believe in developing our people and creating an environment where individuality is celebrated. If you are passionate about luxury retail and thrive on creating memorable customer experiences, we'd love to hear from you.