Operations Management Expert - Remote

YO AI Labs; Auckland; Remote; NZD 65,000 - 90,000; Full time

Job summary

micro1 is seeking a contractor to support a writing-focused customer project involving business analysis, research, and operational reasoning for AI training. No prior AI experience is required. You will analyze scenarios, conduct research, gather requirements, and prepare memos and reports.

The role emphasizes data interpretation, stakeholder communication, and clear written deliverables. Remote work is possible, with emphasis on strong analytical writing and process improvements.

Qualifications

• 3+ years of experience in business analysis, research, or operations.
• Strong analytical, research, and professional writing skills.
• Experience with data interpretation and stakeholder communication.

Responsibilities

• Analyze business scenarios, decisions, and trade-offs.
• Conduct quantitative and qualitative research.
• Gather and synthesize requirements and stakeholder insights.
• Analyze data using Excel, SQL, or similar tools.
• Develop reports, memos, business cases, and process documentation.
• Identify process improvements and provide actionable recommendations.
• Communicate complex findings clearly and effectively.

Skills

Business analysis

Research methods

Data analysis

Operations management

Stakeholder communication

Report writing

Complex information synthesis

Analytical writing

Education

3+ years experience in business analysis/research/operations

Tools

Excel

SQL

Job description

Business Analyst / Researcher / Operations Specialist

Role Type: Contractor
Location: Remote

micro1 is seeking Business Analysts, Researchers, and Operations Specialists to support a writing-focused customer project involving business analysis, research, and operational reasoning for AI training. No prior AI experience is required.

Key Responsibilities

• Analyze business scenarios, decisions, and trade-offs.
• Conduct quantitative and qualitative research.
• Gather and synthesize requirements and stakeholder insights.
• Analyze data using Excel, SQL, or similar tools.
• Develop reports, memos, business cases, and process documentation.
• Identify process improvements and provide actionable recommendations.
• Communicate complex findings clearly and effectively.

Required Skills

• Business Analysis & Requirements Gathering
• Quantitative & Qualitative Research
• Data Analysis (Excel/SQL)
• Process Improvement & Operations Management
• Stakeholder Communication
• Report & Memo Writing
• Complex Information Synthesis
• Analytical Writing

Qualifications

• 3+ years of experience in business analysis, research, operations, or related fields.
• Strong analytical, research, and professional writing skills.
• Experience with data interpretation, process improvement, and stakeholder communication.