NZSIS Operations Officer

Marketplace; Auckland; On-site; NZD 74,000 - 79,000; Full time

Benefits offered by this job

Medical Insurance & Vision care

KiwiSaver top-up contributions

Generous annual leave

Childcare allowance

Career growth opportunities

Job summary

NZSIS in Auckland is recruiting an Operations Officer to connect the investigative arm with deployed teams, coordinating information flow and operational planning. The role demands resilience, team coordination, and strong analytical skills within a high-pressure environment.

Applicants should be ready for irregular hours and a comprehensive training programme, with salary across two levels and a strong focus on confidentiality and national security.

Qualifications

• Ability to work in a high-pressure environment with integrity.
• Excellent judgement and decision-making.
• Strong interpersonal and liaison skills.
• Excellent verbal and written communication.
• Willingness to work unsociable hours.

Responsibilities

• Serve as the central node linking the investigative arm with deployed, operational teams.
• Coordinate planning, operation and post-analysis phases of investigations.
• Ensure timely information flow between arms and field operations.

Skills

Resilience

Teamwork

Communication skills

Multitasking

Operational center exp

Job description

# NZSIS Operations Officer at NZ Security Intelligence Service (NZSIS), Auckland## Mō tēnei tūranga mahi | About this role*Join our diverse and talented people and work at the heart of national security, providing essential intelligence to the NZ government to protect New Zealand and its people.*At the New Zealand Security Intelligence (NZSIS) | Te Pa Whakamarumaru, we are dedicated to our mission of keeping Aotearoa New Zealand and our people safe and secure. We collect and analyse intelligence and security to protect New Zealand from threats such as foreign interference, espionage and terrorism.**The role:**The New Zealand Security Intelligence Service (NZSIS) is currently recruiting for an Operations Officer in Auckland. We are looking for a highly talented and professional individual with a range of life experiences to work within this diverse and rewarding area of our organisation.The role of the Operations Officer is to be the central node connecting the investigative arm of NZSIS with deployed, operational teams. This role enables the flow of information between these arms and is directly involved in the planning, operation and post-analysis phases of operational work undertaken by NZSIS. This role would suit someone seeking to take on a role that is dynamic, challenging and exciting.**What we are looking for:**To be successful in this role, you will need to be resilient, able to work in a high-pressure environment, and be committed and enthusiastic about the role of the NZSIS. You will be comfortable working in a team environment and also alone, with an ability to multitask being crucial. Working in a dynamic operational environment, you will be organised, forward-thinking and proactive in nature. These attributes are key during periods of intense and fast-paced activity that come as part of the job.It would be incredibly beneficial if you have prior experience in an operational control centre or communications centre environment. The successful candidate will undertake a comprehensive training programme including on-the-job experience.You will be able to demonstrate the following qualities:* Excellent judgement and decision making* A high level of integrity and trustworthiness* Outstanding interpersonal and liaison skills* A strong sense of team* Excellent verbal and written communication skills* Self-management, with a good ability to prioritise tasks in the face of a demanding workload* An appreciation for technology and the ability to learn new systems and data sources* An ability to think ahead, multi-task, assess and prioritise information* Strong attention to detail and keen observation skills* Enthusiasm for ongoing training and learning opportunities* An awareness of, and interest in, current affairs and issues that affect New Zealand on a domestic and international level.**Please note** that Operations Officers sometimes work unsociable hours. You may be required to work at any time of the day or night, which we know can be disruptive personal lives. To compensate, Operations Officers are provided with an additional allowance on top of their salary, to reflect any disruption on personal lives.**Why work for us?**Getting to work alongside our talented people, we also offer a range of comprehensive benefits which include:* Medical Insurance and vision care packages* Enhanced employer contributions to your Kiwisaver* Generous leave benefits* Childcare allowance for your pre-schoolers* Opportunities for personal and professional growth and career pathways across the intelligence community**The expected appointing range** for this position is dependant on the level of appointment:Level 1: $ 73,684 - $78,596Level 2: $87,048 - $92,851**Before you apply**Working within our unique environment means we have to ensure you're eligible for employment.You must:* Have been a New Zealand Citizen for at least 10 years *OR*hold a current NZ Residency Class Visa and ideally have been a citizen of the UK, USA, Canada or Australia for at least 10 years, *AND** Be eligible to obtain a Top Secret Special (TSS) security clearance + Ordinarily, this means you'll have a 15 year checkable background in countries NZSIS Vetting can make meaningful and reliable checks.Still unsure? Use this online tool to self-check your eligibility for a TSS security clearance: http://www.protectivesecurity.govt.nz/eligibility-toolThe NZIC treats all applications for employment in the strictest confidence and we expect that you maintain a similar level of confidentiality during the recruitment process and throughout your career.We’ll provide you with information and tips throughout the recruitment process, but in the meantime check out our tips on applying and the security clearance process here. You can also learn more about our work and understand our areas of focus by reading New Zealand's Security Threat Environment | New Zealand Security Intelligence Service.## Ngā taipitopito tūranga mahi | Job details| | || --- | --- || Employer: | NZ Security Intelligence Service (NZSIS) || Location: | Auckland || Position type: | Ongoing - Full Time || Category: | Intelligence || Date listed: | 13-Nov-2026 || Salary range: | N/A || Closing date: | 25-Nov-2026 || Reference: | 10742 || Attachment: | No File Attached || File links: | || Website: | http://www.nzsis.govt.nz/ |