Nz Customer Assistant - Queensgate

Dusk; Wellington; Presencial; NZD 25.000 - 33.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Staff discount

Monthly bonus program

Flexible roster

Supportive environment

Career growth

Descripción de la vacante

dusk is seeking a Customer Assistant in Wellington to light up customer experiences and keep the store inviting and well merchandised. You’ll engage shoppers with warmth, share product knowledge, and help meet daily KPIs in a fast-paced retail setting.

The role emphasizes flexibility to cover midday lunches, with weekday and weekend shifts, a lively team, and the chance to grow with a beloved candle and homeware brand.

Formación

• High level of customer service and communication.
• Able to work across weekdays and weekends.
• Interest in candles and homeware products.

Responsabilidades

• Deliver outstanding customer experiences that leave shoppers satisfied.
• Achieve KPIs and contribute to store success.
• Create appealing visual merchandising to reflect the dusk brand.
• Share extensive product knowledge to help customers choose gifts and homeware.
• Keep the store inviting and visually polished at all times.
• Collaborate with colleagues to maintain a positive team environment.

Conocimientos

Customer service

Team player

Visual merchandising

Flexible availability

Descripción del empleo

Are you ready to light up customers' lives and create a warm, inviting atmosphere? Do you have a burning passion for candles and a knack for bringing homeware dreams to life?

If so, we have an illuminating opportunity for you to join our team as a Customer Assistant in one of 140+ dusk stores across Australia and New Zealand - dusk Queensgate.

Role Overview:

As a Customer Assistant, your mission will be to ignite joy in every customer who walks through our doors. Your radiant personality and commitment to delivering exceptional experiences will help us achieve our glowing goals. From achieving key performance indicators (KPIs) to illuminating our store with captivating visual merchandising, you'll play a pivotal role in bringing the dusk vision to life!

Key Responsibilities:

• Shine bright and consistently deliver perfect customer experiences, leaving customers glowing with satisfaction.


• Set the mood by achieving KPIs and ensuring our store's success sparkles.


• Work your magic with visual merchandising, turning our store into a mesmerising sanctuary of style and inspiration.


• Illuminate customers' paths by sharing your extensive knowledge of our candles and homeware products.


• Keep our store flicker-free and always visually enchanting for our customers.


• Team up with your colleagues to create a harmonious work environment and ignite the spirit of collaboration.

About You:

• Radiate availability during midday lunch cover and have the flexibility to work weekdays and weekends, ensuring our customers' needs are met at all times.


• Carry a burning passion for exceeding customer expectations and creating unforgettable experiences.


• Be a team player who embraces the power of unity and cooperation.


• Ignite your motivation with a can-do attitude, always ready to go the extra mile.


• Committed to continuous improvement and eager to learn and grow like a budding flame.


• Bring energy, positivity, and a spark of fun to your work, making every customer interaction a delightful experience.

Benefits:

• Light up your home with a generous team member discount on our range of candles and homewares.


• Ignite your passion further with the opportunity to participate in the dusk monthly bonus program.


• Enjoy a flexible roster that allows you to create a work-life balance that suits you.


• Bask in the warmth of a supportive environment, where your growth and development are nurtured.


• 'Start here, go anywhere!' - We believe in providing an environment where your career can shine as brightly as a well-lit candle.

If you're ready to infuse your love for candles with your exceptional customer service skills, this is the perfect opportunity for you.