NZ Business Support Manager, Risk Management

Rabobank New Zealand; Hamilton; On-site; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Annual leave plus extra week of bonus/

Professional development and training

Income protection

Parental leave

Employee wellbeing programs

Volunteer/community leave

Job summary

Rabobank New Zealand is seeking a highly capable Business Support Manager to work with the CRO and Regional Business Manager & Risk Champion in the Risk Division. This role focuses on strategic decision support, governance, and improving risk management across Rabobank NZ.

You will provide insights, coordination, and operational support across business and risk activities, driving governance, reporting, stakeholder engagement, and continuous improvement initiatives.

Qualifications

• 5-7 years' experience in banking, financial services, or risk management environments.
• Advanced Excel skills and experience with Power BI.
• Experience using governance, risk, and compliance systems such as Archer.
• Exceptional written communication for management and Board-level reporting.
• Strong analytical and problem-solving capability.
• Ability to engage with senior executives and leadership teams.

Responsibilities

• Partner with the CRO and Risk Leadership Team to support business and risk management objectives.
• Prepare and coordinate Board papers, executive presentations, and leadership updates.
• Provide insights and analysis on the performance of the New Zealand Risk Division.
• Track and coordinate strategic initiatives, regulatory requirements and leadership actions.
• Support governance and risk activities including risk assessments, controls testing, and compliance obligations.
• Coordinate staff engagement initiatives and support projects to enhance the Risk Division's effectiveness.
• Build strong relationships with senior stakeholders across New Zealand, Australia, and Rabobank Group.
• Contribute to continuous improvement and strengthen risk culture.

Skills

Excel

Power BI

Archer

Stakeholder management

Risk management

Governance reporting

Strategic partnering

Tools

Archer

Job description

Shape Risk Strategy. Influence Leadership. Drive Meaningful Impact at New Zealand's Bank of the Year, as voted by customers in the 2025 Roy Morgan Customer Satisfaction Awards.

One of our key strengths lies in our kaimahi (employees) who have a deep understanding of agriculture and are committed to adding long-term value for our clients.

Our purpose is clear - ‘growing a better New Zealand together’. Our commitment to our employees and clients is at the heart of everything we do.

We're looking for a highly capable Business Support Manager to join our New Zealand Risk Division and work directly alongside our Chief Risk Officer (CRO) and Regional Business Manager & Risk Champion.

This is a unique opportunity to operate at the heart of the business, supporting strategic decision-making, strengthening governance, and helping shape the future of risk management across Rabobank New Zealand.

About The Role

As a trusted advisor and strategic partner to the CRO, you'll play a critical role in ensuring the successful execution of Rabobank New Zealand's business and risk management objectives.

You'll provide insight, analysis, coordination, and operational support across a broad range of business and risk activities, helping drive high-quality governance, reporting, stakeholder engagement, and continuous improvement initiatives.

This is an ideal opportunity for a commercially minded risk professional who enjoys working across strategy, governance, stakeholder management, and business performance.

What You'll Be Doing

In this diverse and influential role, you will:

• Partner closely with the CRO and Risk Leadership Team to support business and risk management objective
• Prepare and coordinate Board papers, executive presentations, leadership updates, and strategic communications
• Provide meaningful insights and analysis on the performance of the New Zealand Risk Division
• Track and coordinate strategic initiatives, regulatory requirements, and key actions arising from leadership forums
• Support governance and risk management activities, including operational risk assessments, controls testing, risk profiling, business continuity, and compliance obligations
• Coordinate staff engagement initiatives and support projects that enhance the Risk Division's effectiveness
• Build strong relationships with senior stakeholders across New Zealand, Australia, and the wider Rabobank Group
• Contribute to continuous improvement initiatives and help strengthen a positive risk culture

What You'll Bring

We're looking for someone who combines strong business acumen with excellent communication and stakeholder management skills.

You'll ideally have:

• 5-7 years' experience within banking, financial services, or risk management environments
• Exposure to risk disciplines such as Operational, Credit, or Market Risk
• Experience supporting senior leaders through reporting, analysis, governance, or business management activities
• Advanced Excel skills and experience with Power BI
• Experience using Archer or similar governance, risk, and compliance systems
• Exceptional written communication skills, with the ability to develop high-quality management and Board-level reporting
• Strong analytical and problem-solving capability
• The confidence and credibility to engage with senior executives and leadership teams

This is a fantastic opportunity to join a values-driven organisation with an ambitious growth strategy. We have a workplace culture that our people are proud of, where we embrace inclusion and belonging and strive to deliver positive experiences for our people and clients.

Life at Rabobank | “te ora I Rabobank”

At Rabobank we offer a range of benefits:

• Access to and eligibility for the Bank’s annual variable remuneration incentive scheme.
• A range of wellbeing benefits including free Flu vaccinations, 2 days wellbeing leave, wellbeing webinars and Employee Assistance Programme.
• Fully paid Income Protection, Life and Total Disability insurance
• Annual leave plus eligibility for an extra week of bonus leave, as well as the option to purchase up to two extra weeks of leave a year.
• Professional development and training.
• Access to 26 weeks fully paid parental leave for new parents, continued payment of the employer KiwiSaver contribution for the 52 weeks.
• Active employee social club and a range of fun activities throughout the year.
• Paid Community Leave Day to undertake volunteer work for the communities we live in and support.

Rabobank believe embracing inclusion, equity and belonging delivers positive experiences for our people and clients. Our great working conditions, broad learning and development programmes and the opportunity to work together for the greater good are reasons why our employees love working here.

At Rabobank New Zealand, we are committed to our values; we are client-driven, we take responsibility, we are professional and cooperative. We have an open culture, where you can be yourself and be valued for who you are. All qualified applicants will receive consideration for employment without regard to ethnicity, sex/sex characteristics, gender (Inclusive of all genders), gender expression, sexual orientation, religion, disability, age, or other diversity characteristics not mentioned. We are proud to be an equal opportunity employer. Together, we can grow a better world.