Night Manager

Accor; Auckland; On-site; NZD 60,000 - 80,000; Full time

Job summary

A leading hospitality group in Auckland seeks a Front Office Manager to lead the Front Office team. Responsibilities include supervising guest check-ins/outs, conducting audits, and ensuring a secure and efficient hotel environment. Candidates should have prior hotel experience, a current Managers Certificate, and strong guest relations skills. The role offers competitive benefits including staff rates, meal provisions, and development opportunities.

Benefits

Staff rates at Accor hotels worldwide

Flexible Rosters

Free meal at work

Annual Wage Review

Qualifications

• Previous experience in hotels is required.
• A current Managers Certificate is essential.
• Knowledge of Opera systems is a bonus.

Responsibilities

• Lead all functions for the Front Office team.
• Supervise late guest arrivals and early departures.
• Conduct nightly audits & provide reports to management.

Skills

Effective supervision

Guest relations

Initiating contact

Tools

Opera systems

Job description

Nestled in the heart of Auckland’s CBD, Mövenpick Hotel offers an exceptional location, vibrant Food & Beverage concepts, and BODA Restaurant, where Aotearoa produce meets bold Korean flavors in an unforgettable dining experience. Mövenpick Hotel Auckland blends modern elegance with Swiss hospitality, offering 207 stylishly appointed rooms designed for comfort and relaxation.

Job Description

• Lead all functions for the Front Office team
• Effective supervision of late guest arrivals and early departures (Check-in/out)
• Supervision of night lobby services
• Conduct nightly audits & provide insightful reports to management
• Keep the hotel secure, efficient & guest-focused

Qualifications

• Previous experience in hotels
• A current Managers Certificate
• A current LCQ certificate
• Knowledge of Opera systems a bonus.
• Projects professional image at all times
• Initiates contact and establishes rapport easily.

Additional Information

• Staff & Friends/Family rates at Accor hotels worldwide
• Opportunities for further development and worldwide career progression
• Diverse and inclusive work culture
• EAP Services + Flexible Rosters
• Free meal at work + Anniversary Stay (Every year) + Annual Wage Review + Weekly Pay + Uniform