Network Supervisor 3 Waters

Downer; New Zealand; On-site; NZD 90,000 - 120,000; Full time

Job summary

Downer is seeking a Network Supervisor in New Zealand to lead the field team responsible for critical water services. You will oversee daily operations, maintenance and performance of potable water, wastewater and stormwater networks, ensuring safety and regulatory compliance across the region.

You will coordinate planned and reactive maintenance, respond to faults, monitor performance and work with contractors, customers and stakeholders to deliver reliable services to communities.

Qualifications

• Strong experience within water, wastewater, stormwater or broader utilities infrastructure environments.
• Proven leadership experience coordinating field crews and contractors.
• Sound understanding of network maintenance, fault response and operational requirements.
• Excellent communication skills with customers, councils, contractors and stakeholders.
• Commitment to health, safety, environmental compliance and continuous improvement.

Responsibilities

• Lead day-to-day operation, maintenance and performance of the networks.
• Coordinate planned and reactive maintenance and respond to faults and emergencies.
• Monitor network performance and provide technical support to field crews.
• Work with contractors and stakeholders to ensure activity aligns with regulatory requirements.
• Drive continuous improvement and reliable community services.

Skills

Team leadership

Contractor coordination

Water utilities experience

Health and safety commitment

Planning and prioritisation

Stakeholder communication

Fault response

Operational oversight

Job description

Jora New Zealand will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Lead the team responsible for keeping essential water services running. A leadership role combining operational oversight, field coordination & network performance

Not every supervisor role gives you the opportunity to make a direct impact on the services communities rely on every day.

As Network Supervisor, you'll take ownership of the day-to-day operation, maintenance and performance of Southland District Council's 3 Waters assets, including potable water, wastewater and stormwater networks. Leading a team of field staff and contractors, you'll ensure work is delivered safely, efficiently and to a high standard while maintaining reliable services for customers across the region.

Your days will be varied, balancing operational planning, team leadership and field-based oversight. You'll coordinate planned and reactive maintenance, respond to faults and emergencies, monitor network performance and provide technical support to crews working in the field.

You'll work closely with contractors, stakeholders, customers and internal teams to ensure activities are completed in line with contractual, environmental and regulatory requirements. From investigating customer concerns and reviewing network performance to identifying improvement opportunities and future maintenance priorities, you'll play a key role in the ongoing success of the contract.

This is an opportunity for someone who enjoys leading from the front, building high-performing teams and taking ownership of network operations while contributing to the delivery of essential community services.

You will bring:

• Strong experience within water, wastewater, stormwater or broader utilities infrastructure environments
• Full Class 1 Driver Licence, with Class 2 and W, T, R endorsements highly regarded
• Proven leadership experience coordinating field crews and contractors
• Sound understanding of network maintenance, fault response and operational requirements
• Strong planning, prioritisation and problem-solving skills
• Ability to balance reactive work, customer requests and planned maintenance activities
• Excellent communication skills and confidence liaising with customers, councils, contractors and stakeholders
• Experience maintaining operational records, reporting and asset information
• Strong commitment to health, safety, environmental compliance and continuous improvement
• Traffic Management, Confined Space and Hazard Awareness training advantageous

You're a practical and proactive leader who thrives in a fast-paced environment. You enjoy supporting your team, solving problems and delivering outcomes that make a genuine difference to the communities you serve.

Downer's Energy & Utilities business unit is an integrated trans-Tasman team, providing services and solutions that connect communities to essential networks and infrastructure. We design, build, operate and maintain today's critical assets and networks, delivering complete services across the water, electricity, telecommunications, industrial and power generation sectors. Our expertise spans in-house technical smarts, specialist engineering, integrated OEM partners, and dedicated crews of qualified tradespeople.

Downer Group is an employer that acknowledges and embraces the importance of our people's diverse experiences, talents, and cultures. As an inclusive employer, we welcome applications from everyone.