Network Serviceperson - Masterton

Citycare Water; Wellington; On-site; NZD 60,000 - 90,000; Full time

Benefits offered by this job

Discounted health insurance

Mental health support

Health checks

Flu vaccinations

Employee assistance programme

Job summary

Citycare Water in Masterton is seeking an experienced Network Serviceperson to join our team.

You will monitor network performance, diagnose faults and carry out repairs to mains and connections, while working safely with customers and contractors.

This role requires a practical, hands-on approach and the ability to work independently or with others; training and on-call duties are part of the job.

Qualifications

• A full New Zealand Class 1 driver licence; Wheels, Tracks and Rollers is an advantage.
• Relevant practical experience in water, utilities, civil construction, plumbing, drainage or maintenance.
• A safety-first approach, practical problem-solving skills and the ability to work well independently and with others.
• Confidence using mobile technology and willingness to join the after-hours/on-call roster.
• A relevant infrastructure qualification is helpful, but not essential. We’ll support the right person to learn and grow.

Responsibilities

• Monitor network performance, identify risks and help maintain reliable water, wastewater and stormwater services.
• Diagnose faults and complete planned or reactive repairs to mains, service pipes, connections, meters, valves and hydrants.
• Carry out trenching and excavation, operate plant and field equipment, and use digital systems to record work accurately.
• Work safely with customers, contractors and the wider team, and participate in the after-hours/on-call roster.
• Bring a practical, hands-on approach to work that makes a real difference in the community.

Skills

Practical problem-solving

Safety-first mindset

Independent & team work

Mobile technology fluency

On-call readiness

Education

NZ infrastructure qualification (helpful)

Job description

About Us

At Citycare Water, we’re proud to be the country’s largest dedicated experts in three waters – around 600 good people, making it happen across 10 locations. We specialise in water network maintenance and reticulation renewal construction. We service almost a quarter of properties nationwide; and we maintain over 20,000kms of pipe network. That’s 2X the length of the NZ’s state highways! Water may seem like such an everyday thing. but that’s what makes it so important. every day, every living thing needs it.

About the job:

We’re looking for an experienced Network Serviceperson to join our team in Masterton!

• Monitor network performance, identify risks and help maintain reliable water, wastewater and stormwater services.
• Diagnose faults and complete planned or reactive repairs to mains, service pipes, connections, meters, valves and hydrants.
• Carry out trenching and excavation, operate plant and field equipment, and use digital systems to record work accurately.
• Work safely with customers, contractors and the wider team, and participate in the after-hours/on-call roster.
• Bring a practical, hands-on approach to work that makes a real difference in the community.

What you’ll need:

• A full New Zealand Class 1 driver licence; Wheels, Tracks and Rollers is an advantage.
• Relevant practical experience in water, utilities, civil construction, plumbing, drainage or maintenance.
• A safety-first approach, practical problem-solving skills and the ability to work well independently and with others.
• Confidence using mobile technology and willingness to join the after-hours/on-call roster.
• A relevant infrastructure qualification is helpful, but not essential. We’ll support the right person to learn and grow.

All preferred candidates will be required to complete preemployment checks to the employer’s satisfaction. These checks include but are not limited to, Ministry of Justice criminal conviction report, medical assessment, and drug and alcohol testing.

If you have any further questions, please email *******@citycarewater.co.nz

Benefits and culture:

• Perks such as discounted health insurance, mental health first aiders, regular health check-ups, flu vaccinations and access to our employee assistance programme.
• Our Women in Water network provides resources, support and opportunities to thrive as a woman in your career and life in general. This wāhine-only environment is a safe space to connect, ask questions, share thoughts and experiences, support each other and have some fun.
• Employee benefits and discounts via BOOST.
• Making Waves – Reward & Recognition Program: We celebrate team members who truly live our values through our Making Waves program, recognising and rewarding outstanding contributions every quarter
• You’re covered from your very first day, with bereavement leave and five days’ sick leave available right from the start.
• Our culture values different perspectives and we provide mentorship and training to help all team members succeed and progress in their careers.

Find out more:

Visit our Careers page to hear from our people about what it’s like working for Citycare Water; and visit out News section to read about the work we do protecting the health of our water in our local communities.

We encourage all applicants, regardless of their background or experience, to apply if they feel they are a good fit for the role. We are proud to be an equal opportunity employer that values diversity and believes that every member of our team brings unique perspectives and strengths to our company.