Needs Assessor/Service Coordinator - Disability Support Services

Health New Zealand - Te Whatu Ora Te Matau A Māui Hawke'S Bay; Hawke's Bay; On-site; NZD 65,000 - 90,000; Full time

Job summary

Health New Zealand | Te Whatu Ora Te Matau a Māui Hawke's Bay is seeking a Needs Assessor / Service Coordinator to partner with people with disabilities, older persons, and those with complex needs to identify goals, assess support requirements, and coordinate services that enable independent living and community participation.

You will undertake comprehensive assessments, develop tailored support plans, and collaborate with clients, whānau, providers, and health professionals to ensure timely,

Qualifications

• Undertake comprehensive needs assessments with individuals and families.
• Develop person-centred support plans.
• Coordinate services to reflect choices, aspirations, and resources.

Responsibilities

• Lead needs assessments and plan development in partnership with clients, whānau, and providers.
• Coordinate services to enable independent living and participation in communities.
• Advocate for equitable access and Enabling Good Lives principles in practice.
• Work within a multidisciplinary team to deliver timely, appropriate supports.
• Manage a varied caseload with strong organisational skills.

Skills

Assessment

Care planning

Service coordination

Communication

Negotiation

Multidisciplinary teamwork

Organisation

Education

APC (Annual Practising Certificate)

Job description

Needs Assessor / Service Coordinator - Hawkes Bay Fallen Soldiers Hospital
Permanent, Full Time, 80 hours per fortnight (1 FTE)

A rewarding opportunity to empower people to live independently and achieve their goals while making a meaningful difference for individuals, whānau, and communities across Hawke's Bay. Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As a Needs Assessor / Service Coordinator, you will work in partnership with people with disabilities, older persons, and individuals with complex needs to identify their goals, assess support requirements, and coordinate services that enable them to live well and participate fully in their communities. You will undertake comprehensive needs assessments, develop person-centred support plans, and coordinate services that reflect individual choice, aspirations, and available resources. Working closely with clients, whānau, community providers, and health professionals, you will help ensure people receive the right support at the right time. This is a highly rewarding role where you will advocate for equitable access to services, contribute to positive outcomes, and support the principles of Enabling Good Lives in everyday practice.

Please click here to view the position description.

About the Team/Service/ Location

Our Needs Assessment and Service Coordination (NASC) Service supports people with disabilities, older persons, and individuals with complex needs to access the services and supports required to live as independently as possible. Based in Hastings, you will join a collaborative and experienced team focused on delivering high-quality, person-centred, and equitable services across Hawke's Bay.

For more information on living and working in Hawkes Bay click HERE.

About you

• You may be a Registered Nurse, Occupational Therapist, or Social Worker with a current Annual Practising Certificate (APC). However, we also welcome applications from candidates who do not hold an APC but have lived experience of disability, either as a person with a disability themselves or through significant personal experience supporting someone with a disability.
• Experience working within the health, disability, mental health, or community support sectors
• Strong assessment, care planning, and service coordination skills
• Excellent communication, relationship building, and negotiation skills
• The ability to work both independently and collaboratively within a multidisciplinary team
• An understanding of person-centred practice and a commitment to the principles of Enabling Good Lives
• A commitment to Te Tiriti o Waitangi and achieving equitable outcomes for Māori and all communities
• Strong organisational skills, sound judgement, and the ability to manage a complex and varied caseload

This role would suit a compassionate and motivated professional who is passionate about supporting people to achieve their goals and maximise their independence.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community.

We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.