Māori Health Navigation Lead — Empower Care Teams

Te Whatu Ora; New Plymouth; Hybrid; NZD 120,000 - 150,000; Full time

Job summary

Te Whatu Ora Health New Zealand in Taranaki invites applications for Pou Manukura | Pou Hāpai Service Lead. You will lead the day-to-day delivery of Pou Hāpai services across Taranaki, coordinating care navigation for whānau Māori and whānau Pasifika, and partnering with clinical teams to improve transitions between services.

You will coach and develop your direct reports, manage rostering and after-hours arrangements, and turn whānau feedback into practical improvements.

Responsibilities

• Lead day-to-day delivery of Pou Hāpai services across Health New Zealand | Te Whatu Ora Taranaki.
• Coach and develop direct reports; coordinate rostering and after-hours support.
• Turn whānau feedback into practical improvements and service data into improvement work.
• Support cultural capability and oversee safe operation of Whaiora whānau short stay accommodation.

Job description

Te Whatu Ora Health New Zealand in Taranaki invites applications for Pou Manukura | Pou Hāpai Service Lead. You will lead the day-to-day delivery of Pou Hāpai services across Taranaki, coordinating care navigation for whānau Māori and whānau Pasifika, and partnering with clinical teams to improve transitions between services.

You will coach and develop your direct reports, manage rostering and after-hours arrangements, and turn whānau feedback into practical improvements.