Manager Operations

New Zealand Government; Auckland; In loco; NZD 116.000 - 144.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible working arrangements

National impact

Descrizione del lavoro

New Zealand Government is seeking an Operations Manager AML to lead a team delivering supervision, investigations and enforcement, shaping the future of AML/CFT regulation in Aotearoa.

You will translate regulatory priorities into practical work plans, manage workloads, and build trusted stakeholder relationships while guiding sound decision-making and change management. AML/CFT knowledge is highly desirable for this role.

Competenze

• Proven people leadership and operational management capability with experience in regulatory compliance, investigations and enforcement.
• Strong understanding of evidence gathering, assessing non-compliance and proportionate enforcement responses.
• Ability to translate regulatory priorities into practical work plans and manage workloads to deliver timely outcomes.
• Builds trusted stakeholder relationships and communicates clearly, handling challenging conversations with confidence.

Mansioni

• Lead a team delivering supervision, investigative and enforcement work.
• Set clear expectations, prioritise activity using intelligence and evidence, and oversee regulatory responses.
• Support legally defensible decision-making and oversee complex, high-risk matters.
• Strengthen regulatory practice and improve operational processes through change across AML/CFT.

Conoscenze

People leadership

Regulatory compliance

Investigations and enforcement

Stakeholder relationships

Descrizione del lavoro

Type: PermanentHours: Full timeLocation: AucklandBusiness Group: Regulatory ServicesBranch: Regulation and Identity ServicesSalary: $116,055 - $144,424 (Midpoint of the band is $128,250)Operations Manager AML | Lead people, deliver regulatory outcomes and help shape the future of AML/CFT regulation in AotearoaNew Zealand's AML/CFT system is changing - and we are looking for people who want to help shape what comes next.Join Te Tari Taiwhenua | Department of Internal Affairs and help shape a modern regulator that protects our financial system from money laundering and terrorism financing.We are building a sophisticated, risk-based regulator that uses data, technology and sound judgement to focus effort where it will have the greatest impact. We need an operations manager who combines strong people leadership with a substantial background in regulatory compliance, investigations and enforcement, translates regulatory priorities into effective delivery and builds strong relationships with businesses and key stakeholders.As Operations Manager AML, you will lead a team delivering supervision, investigative and enforcement work. You will set clear expectations, prioritise activity using intelligence and evidence, manage workloads and resources, and oversee timely, consistent and proportionate regulatory responses. You will support sound, legally defensible decision-making and maintain oversight of complex, sensitive and high-risk matters.You will build team capability through coaching, development and a supportive, accountable team culture. Working with colleagues across AML/CFT, you will strengthen regulatory practice, improve operational processes and help your team navigate change. If you want to lead people who change behaviour, disrupt financial crime and make compliance simpler for those trying to do the right thing, we want to hear from you.We're looking for an operations manager who:leads, coaches and develops people, setting clear expectations and building a supportive, accountable team culturetranslates regulatory priorities into practical work plans and manages workloads and resources to deliver timely outcomesuses intelligence, evidence and operational insights to prioritise effort and respond to emerging and system-level risksbrings strong practical experience in regulatory compliance, investigations and enforcement, and uses that expertise to guide consistent, proportionate regulatory activity and sound decision-makingbuilds trusted stakeholder relationships, communicates clearly and handles challenging conversations with confidenceleads through change and improves operational processes, regulatory tools and practice.You will bring proven people leadership and operational management capability, together with substantial practical experience in regulatory compliance, investigations and enforcement. You will have a strong understanding of evidence gathering, assessing non-compliance and applying proportionate enforcement responses, enabling you to guide your team through complex regulatory matters. You will be confident setting priorities, supporting legally defensible decision-making and delivering outcomes through others. AML/CFT knowledge is highly desirable, along with strategic judgement, clear writing and trusted relationship-building.Why now?DIA has moved to become New Zealand's sole AML/CFT regulator, creating an opportunity to strengthen regulatory capability and build a highly effective, responsive and risk-based regulator.To learn more about the diverse, important mahi we do at the Department and see why we're a great place to work check out our website https://www.dia.govt.nz/Benefits - About Internal Affairs - Careers with us - Benefits - dia.govt.nzTo review the full job description, please click here.In return, we offer:Meaningful work with national impact.Opportunities to strengthen your people leadership, operational management and AML/CFT expertise.The opportunity to lead delivery of complex compliance and enforcement activity.Flexible working arrangements.A supportive team culture and ongoing professional development.How to apply I Me pehea te tuku tonoWe are an equal opportunity employer that values diversity and inclusion. We recognise a diverse workforce contributes to better business outcomes. We are committed to creating a workplace where all employees have equal access.Applications for this role close 5pm, Friday 20 November 2026.