Loss Prevention (Security) Officer - The Warehouse, Hawera (Part-time)

The Warehouse Group; Hawera; On-site; NZD 60,000 - 80,000; Part time

Job summary

A leading retail organization in Taranaki is looking for a proactive Loss Prevention Officer. In this part-time role, you will ensure the safety of staff and customers, while preventing theft. Ideal candidates will have good communication skills and a willingness to learn. The company offers benefits including team discounts, birthday leave, and career progression opportunities.

Benefits

Access to discounts across brands

Birthday Leave

Community service leave

Career Progression

Qualifications

• Experience in a customer-facing role is beneficial but not required.
• Comfortable standing for extended periods.
• Ability to stay calm under pressure.

Responsibilities

• Monitor security cameras.
• Maintain a visible presence on the shop-floor.
• Interact with customers and address their concerns.
• Upload events onto our crime reporting platform.
• Manage grocery expiries.
• Perform any other required duties.

Skills

Good communication skills

Positive attitude

Experience in conflict resolution

Job description

Company Description

Ko wai mātou – Who we are

The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives.

Job Description

Te kaupapa o te tūranga - The purpose of the role.

This is permanent, part-time role with the following hours of work:

• Friday - Monday: 4:00pm - 8:00pm

We're seeking a vigilant and proactive Loss Prevention Officer to join our team. Your main focus will be preventing theft and ensuring the safety of our staff and customers.

Key Responsibilities

• Monitor security cameras
• Maintain a visible presence on the shop-floor
• Interact with customers and address their concerns
• Upload events onto our crime reporting platform.
• Grocery expiries
• Any other duties that is required of you

Qualifications

He kōrero mōu ake - About you

Experience in a customer-facing role, such as retail or hospitality, would be beneficial but is not required. Ideally, you will have good communication skills and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods.

Additionally, experience in conflict resolution and de-escalation, along with the ability to stay calm under pressure, would be beneficial.

What we offer

• Team Card: Access to discounts across our brands.
• Birthday Leave: Tocelebrate your special day, you're entitled to a day of paid leave each year!
• Here for Good Leave: To do good in your community you'll have one day of paid leave every year!
• Career Progression: an excellent steeping stone into other internal opportunities.
• Plus loads more!