Laboratory Technician - Specimen Reception - Auckland

Awanui Group; Auckland; On-site; NZD 60,000 - 75,000; Full time

Job summary

A leading veterinary laboratory in Auckland is seeking a friendly and motivated Laboratory Technician for a full-time, fixed-term role. You will play a vital part in ensuring the accurate reception and management of specimens while delivering exceptional customer service. Ideal candidates thrive in fast-paced environments and possess strong communication skills. This position offers opportunities for professional growth in a supportive team setting.

Benefits

Learning & Development opportunities

Friendly team environment

Qualifications

• Quick learner with a positive attitude.
• Ability to thrive under pressure while ensuring quality.
• Confident in using computer systems and digital tools.

Responsibilities

• Receive, sort, and register incoming specimens accurately.
• Maintain high standard of customer service.
• Collaborate effectively with the Specimen Reception team.

Skills

Customer-service oriented

Excellent communication

Organized and focused

Proactive attitude

Job description

Laboratory Technician – Specimen Reception

Fixed-Term, Full-time

Auckland

Who we are | Ko wai mātou:

Awanui Veterinary and Scientific, formerly Gribbles Veterinary and Scientific, is part of Awanui Group, the largest network of human and veterinary pathology laboratories in New Zealand. We are dedicated to delivering top-tier laboratory services to clients nationwide, supporting the health and well‑being of animals across the country.

About the role | Mō te tūranga:

Our Auckland laboratory has an exciting opportunity for a dynamic Laboratory Technician to become a key member of our Specimen Reception team. This is a fixed-term, full-time role (80 hours per fortnight) where you’ll play a vital part in the smooth running of our lab operations.

In this role, you’ll ensure that every specimen arriving at the lab is received, sorted, and registered accurately, while providing an exceptional experience for our clients. You’ll work collaboratively with a supportive and skilled team, embracing a solutions-focused mindset and a culture of continuous improvement.

We’re looking for someone who is friendly, approachable, and customer-service oriented, ready to thrive in a fast-paced, team-oriented environment and make a real impact on laboratory operations.

Key Responsibilities:

• Receive, sort, and register incoming specimens accurately and efficiently.
• Maintain a high standard of customer service, assisting clients and internal teams as needed.
• Collaborate with the Specimen Reception team to ensure smooth daily operations.
• Follow laboratory protocols and quality standards to maintain sample integrity.
• Contribute to a culture of continuous improvement by identifying and suggesting process enhancements.
• Communicate effectively with colleagues and clients regarding sample queries or issues.
• Assist with general administrative tasks related to specimen handling and documentation.

About you | He kōrero mōu

• A quick learner who can absorb and respond to information and ideas with a positive, can‑do attitude.
• Highly motivated and professional, bringing energy and drive to everything you do.
• Thrive under pressure while maintaining a strong focus on safety and quality.
• Organised and focused, with the ability to prioritise tasks and meet daily turnaround times.
• A continuous improvement mindset, always looking for ways to work smarter and better.
• Excellent communicator with strong interpersonal skills, able to collaborate effectively with the team and clients.
• Confident in using computer systems and digital tools.
• Flexible and willing to pitch in with additional hours when needed.
• Bring enthusiasm, energy, and a proactive attitude, ready to make an impact from day one.

What’s in it for you | He aha mōu:

You will be joining a friendly, high-performing, and forward-thinking team environment. Our veterinary laboratory is renowned for delivering an outstanding service for patients and healthcare professionals. Explore excellent opportunities to enhance your skills with our in-house Learning & Development team, ensuring your professional competency and career growth.

If you are passionate about your work, dedicated to quality and want to be part of a friendly supportive team, please click 'Apply now'.

Application closes 27 November 2025