Kathmandu Part Time Sales Assistant: Napier

Kathmandu; Napier; On-site; NZD 30,307 - 35,817; Full time

Job summary

Kathmandu in Napier, NZ is seeking friendly retail staff to welcome customers, share product knowledge, and help shoppers find gear they love. You will engage warmly, learn technical features and sustainability stories, and recommend gear with confidence.

Join a brand built on outdoor passion and teamwork, with generous staff discounts and opportunities to grow across stores and distribution in New Zealand and Australia.

Qualifications

• Love connecting with people and delivering warm, memorable service.
• Are curious about outdoor gear and excited to learn more.
• Communicate clearly, confidently, and with a friendly tone.
• Take pride in keeping things organised and consistent.
• Enjoy working as part of a team and bring great energy to busy days.

Responsibilities

• Bring genuine, enthusiastic customer engagement that makes people feel welcome and inspired.
• Dive into product knowledge — from technical features to sustainability stories — so you can recommend gear with confidence.
• Spot customer needs early and go the extra mile to deliver standout service.
• Keep the store looking sharp through tidy displays, stock replenishment, and consistent visual standards.
• Bring a team‑first attitude, great communication, and positive energy to every shift.

Skills

People skills

Outdoor gear interest

Clear communication

Organization

Team energy

Job description

Benefits

A brand with purpose

• We are B Corp certified — sustainability and people are at the heart of everything we do. Work for a business that prioritises protecting the planet and giving back.
• Generous staff discounts across Kathmandu and Rip Curl. Access to additional perks across our wider brand family.

Grow with us

• Meaningful career opportunities across stores, support offices, and distribution in Australia and New Zealand. Pathways into retail leadership, product, design, marketing, and more.

A culture built on teamwork and adventure

• Work alongside people who share your passion for the outdoors. Be part of a supportive, fun and inclusive team environment.

Responsibilities

• Bring genuine, enthusiastic customer engagement that makes people feel welcome and inspired.
• Dive into product knowledge — from technical features to sustainability stories — so you can recommend gear with confidence.
• Spot customer needs early and go the extra mile to deliver standout service.
• Keep the store looking sharp through tidy displays, stock replenishment, and consistent visual standards.
• Bring a team‑first attitude, great communication, and positive energy to every shift.

Qualifications

• Love connecting with people and delivering warm, memorable service.
• Are curious about outdoor gear and excited to learn more.
• Communicate clearly, confidently, and with a friendly tone.
• Take pride in keeping things organised and consistent.
• Enjoy working as part of a team and bring great energy to busy days.

Diversity, Inclusion & Belonging at KMD Brands

At KMD Brands, we believe that diversity makes us stronger. We’re committed to building an inclusive workplace where everyone feels valued, respected, and empowered to be themselves. We celebrate the unique backgrounds, experiences, and perspectives of our people — across age, gender, identity, race, sexual orientation, ethnicity, and physical and mental ability. We know that when our team reflects the communities we serve, we create better outcomes for everyone. We proudly acknowledge and pay respect to Tangata Whenua, the Indigenous Nations, First Peoples, and Custodians of the lands and waterways on which our brand head offices reside in Aotearoa New Zealand, Australia and the United States. Their enduring connection to land, waters, and culture continues to inspire and guide us.