Kathmandu Part Time Manager in Training (3IC): Ashburton

Kathmandu; Ashburton; On-site; NZD 25,000 - 39,000; Part time

Job summary

Kathmandu in Ashburton is seeking a Part Time Manager in Training (3IC) to lead the store floor, engage customers, and coach the team towards service excellence.

You will build product knowledge, stay aligned with store priorities, and support operations from stock handling to cash routines, gaining hands-on leadership experience for future management roles.

Qualifications

• Demonstrated leadership in a fast-paced retail environment.
• Proven ability to provide exceptional customer service and resolve issues on the spot.
• Clear communication and instruction to keep teams aligned.
• Strong attention to stock handling, cash handling, and compliance.

Responsibilities

• Provide reliable day-to-day leadership on the shop floor.
• Lead from the front with hands-on customer engagement and service excellence.
• Support the team by communicating clearly and keeping everyone aligned with store priorities.
• Build strong product knowledge and become the go-to person for gear advice and features.
• Maintain consistency, dependability, and positive energy during busy periods.

Skills

Leadership

Customer service

Communication

Operational accuracy

Product knowledge

Coaching others

Leadership development

Job description

A Little Bit About the Role…

As a Part Time Manager in Training (3IC) atAshburton, you’ll play a key role in the day success of the store. You will:

• Provide reliable day‑to‑day leadership — confidently stepping up to run the floor and keep things moving smoothly.
• Lead from the front with hands‑on customer engagement, solving problems on the spot and setting the tone for service excellence.
• Support the team by communicating clearly, passing on information, and keeping everyone aligned with store priorities.
• Build strong product knowledge and become the go‑to person for gear advice, sustainability stories, and technical features.
• Bring consistency, dependability, and positive energy — especially during busy periods or unexpected challenges.

This role is perfect for someone who wants to develop their leadership capability and step confidently into future management roles. You’ll gain hands on experience running the floor, coaching others, and understanding store operations — all essential foundations for progressing in retail leadership.

What We’re Looking For…

You’ll thrive in this role if you:

• Bring confident floor leadership and can keep the team focused during peak times.
• Deliver exceptional customer service and turn tricky situations into positive outcomes.
• Communicate clearly, give simple instructions, and keep the team aligned.
• Have strong operational accuracy — from stock handling to cash routines to compliance.
• Understand our products and brand and enjoy coaching others to grow their knowledge.
• You’re excited about growing into a manager one day— you’re hungry to learn, open to feedback, and ready to build the skills that will set you up for future leadership roles at Kathmandu