Kathmandu Casual Sales Assistant: Westgate

Kathmandu; Auckland; Hybrid; NZD 28,000 - 39,000; Part time

Job summary

Kathmandu is seeking a Casual Sales Assistant for our Westgate store. You’ll help create an unforgettable in-store experience by engaging customers, sharing product knowledge, and keeping displays tidy. The role emphasizes friendly service, teamwork, and a positive energy during busy shifts.

You'll learn about gear and sustainability, translate features into recommendations, and contribute to a welcoming atmosphere that makes customers feel valued and ready for their next adventure.

Qualifications

• Love connecting with people and delivering warm, memorable service.
• Are curious about outdoor gear and excited to learn more.
• Communicate clearly, confidently, and with a friendly tone.
• Take pride in keeping things organised and consistent.
• Enjoy working as part of a team and bring great energy to busy days.

Responsibilities

• Bring genuine, enthusiastic customer engagement that makes people feel welcome and inspired.
• Dive into product knowledge — from technical features to sustainability stories — so you can recommend gear with confidence.
• Spot customer needs early and go the extra mile to deliver standout service.
• Keep the store looking sharp through tidy displays, stock replenishment, and consistent visual standards.
• Bring a team‑first attitude, great communication, and positive energy to every shift.

Skills

Customer service

Communication

Teamwork

Product knowledge

Tools

POS system

Job description

A Little Bit About the Role…

As a Casual Sales Assistant at Westgate, you’ll help create an unforgettable in‑store experience. You will:

• Bring genuine, enthusiastic customer engagement that makes people feel welcome and inspired.
• Dive into product knowledge — from technical features to sustainability stories — so you can recommend gear with confidence.
• Spot customer needs early and go the extra mile to deliver standout service.
• Keep the store looking sharp through tidy displays, stock replenishment, and consistent visual standards.
• Bring a team‑first attitude, great communication, and positive energy to every shift.

Every day is a chance to learn something new, help customers gear up for their next adventure, and contribute to a team culture that feels like family.

What We’re Looking For…

You’ll thrive in this role if you:

• Love connecting with people and delivering warm, memorable service.
• Are curious about outdoor gear and excited to learn more.
• Communicate clearly, confidently, and with a friendly tone.
• Take pride in keeping things organised and consistent.
• Enjoy working as part of a team and bring great energy to busy days.