Kathmandu Casual Sales Assistant: Te Rapa

Kathmandu; Hamilton; On-site; NZD 28,929 - 34,440; Part time

Benefits offered by this job

Staff discounts

Career opportunities

B Corp certification

Job summary

Kathmandu Te Rapa store in Hamilton is hiring casual Sales Assistants. You’ll engage customers, learn gear features, and help create an inviting in-store experience. The role suits people who love the outdoors and enjoy working in a friendly team environment.

Join a brand with purpose offering generous staff discounts, career opportunities, and a strong team culture rooted in adventure and inclusivity.

Qualifications

• Prior customer service or retail experience preferred.
• Strong interpersonal and communication skills.
• Interested in outdoor gear and able to learn technical features.

Responsibilities

• Provide genuine, enthusiastic customer engagement to make shoppers feel welcome.
• Learn product features and sustainability stories to advise confidently.
• Identify customer needs and deliver standout service.
• Keep displays tidy, replenish stock, and maintain consistent visuals.
• Contribute positively as a team member during busy shifts.

Skills

Customer service

Communication

Teamwork

Product knowledge

Job description

KAT-Te Rapa, The Base, cnr Te Rapa Road and Avalon Drive, Hamilton, Waikato, New Zealand

Posted Tuesday 14 July 2026 at 12:00 pm

Join Our Team at Kathmandu — Casual Sales Assistants Wanted!

Location: Te Rapa
Brand: Kathmandu

Do you love the outdoors? Looking for a casual role where you can work with people who share your passion for adventure?

Our Te Rapa team want enthusiastic, customer‑focused team members to join us!

Why You’ll Love Working With Us

At Kathmandu, we believe your job should enrich your life — not just fill your time. When you join our team, you get access to a range of genuinely valuable benefits:

A brand with purpose

• We are B Corp certified — sustainability and people are at the heart of everything we do. Work for a business that prioritises protecting the planet and giving back.
• Generous staff discounts across Kathmandu and Rip Curl. Access to additional perks across our wider brand family.

Grow with us

• Meaningful career opportunities across stores, support offices, and distribution in Australia and New Zealand. Pathways into retail leadership, product, design, marketing, and more.

A culture built on teamwork and adventure

• Work alongside people who share your passion for the outdoors. Be part of a supportive, fun and inclusive team environment.

A Little Bit About the Role…

As a Casual Sales Assistant at Te Rapa, you’ll help create an unforgettable in‑store experience. You will:

• Bring genuine, enthusiastic customer engagement that makes people feel welcome and inspired.
• Dive into product knowledge — from technical features to sustainability stories — so you can recommend gear with confidence.
• Spot customer needs early and go the extra mile to deliver standout service.
• Keep the store looking sharp through tidy displays, stock replenishment, and consistent visual standards.
• Bring a team‑first attitude, great communication, and positive energy to every shift.

Every day is a chance to learn something new, help customers gear up for their next adventure, and contribute to a team culture that feels like family.

What We’re Looking For…

You’ll thrive in this role if you:

• Love connecting with people and delivering warm, memorable service.
• Are curious about outdoor gear and excited to learn more.
• Communicate clearly, confidently, and with a friendly tone.
• Take pride in keeping things organised and consistent.
• Enjoy working as part of a team and bring great energy to busy days

About Kathmandu…

Kathmandu is a leading global outdoor brand whose journey began in Aotearoa, New Zealand in 1987. We believe out there is where we thrive. It liberates, challenges, and inspires us. Our gear is built to empower, so more people can embrace adventure. It’s tested in New Zealand’s wildest conditions — because if it performs here, it can handle anywhere. As a proud certified B Corp, we prioritise people and planet in everything we do — out of respect for the natural world that inspires us. Our pioneering approach to sustainable innovation ensures every product is built to perform and made with a lighter impact on the environment.

We’ve been out there for almost 40 years living our best lives. Now you can too. Join us on our mission to improve the wellbeing of the world through the great outdoors.

Ready to Start Your Next Adventure?

If you're passionate about creating great customer experiences and love the idea of inspiring others to explore the outdoors, we want to meet you.

Apply now and join us at Kathmandu — where every day is a step toward something bigger.

Diversity, Inclusion & Belonging at KMD Brands

At KMD Brands, we believe that diversity makes us stronger. We’re committed to building an inclusive workplace where everyone feels valued, respected, and empowered to be themselves. We celebrate the unique backgrounds, experiences, and perspectives of our people — across age, gender, identity, race, sexual orientation, ethnicity, and physical and mental ability. We know that when our team reflects the communities we serve, we create better outcomes for everyone. We proudly acknowledge and pay respect to Tangata Whenua, the Indigenous Nations, First Peoples, and Custodians of the lands and waterways on which our brand head offices reside in Aotearoa New Zealand, Australia and the United States. Their enduring connection to land, waters, and culture continues to inspire and guide us.

KAT-Te Rapa, The Base, cnr Te Rapa Road and Avalon Drive, Hamilton, Waikato, New Zealand