IT Technician Required

Dhiman Trading Company Limited; Auckland; On-site; NZD 39,000 - 48,000; Full time

Job summary

Dhiman Trading Company Limited in Auckland is seeking a qualified IT Technician to assess, program and repair devices such as laptops and phones. This full-time permanent role requires at least two years of work experience or a Level 4 ICT qualification.

You will work independently, multitask, and interact with customers while testing and diagnosing issues, installing and maintaining electronic devices, and contributing to sales when needed.

Qualifications

• Two years of work experience or a Level 4 ICT qualification.
• Ability to work independently and meet deadlines.
• Strong customer service and communication skills.
• Experience in installing, repairing, testing and maintaining electronic devices.
• Willingness to assist with device sales.

Responsibilities

• Assess, program and repair laptops and phones.
• Install/configure hardware and software on devices.
• Perform tests to diagnose device issues.
• Record data and follow health and safety rules.
• Assist with purchasing of parts, equipment and software.

Skills

Customer service

Independent work

Multitasking

Communication skills

Education

Level 4 ICT qualification

Tools

Microsoft Word

Microsoft Excel

Job description

Dhiman Trading Company Limited – Auckland, North Island

We are looking for a qualified IT Technician for our Auckland based electonics Company. This is a full-time permanent position and will consist of assessing, programming and repairing devices such as laptops and phones. To be considered for this position you’ll have at least two years of work experience or a qualification at level 4 or above to allow you to complete the tasks in this role. You should be able to work independently to reach goals. You must be able to multitask and will be able to complete work in set time frames. You will be also expected to perform tasks such as talking to customers and perfoming tests to obtain information about the issues with devices, installing/repairing/ testing and maintaining electonic devices, programming (hardware and software)/configuring devices, arranging for the purchasing of parts, equipment and software, recording data and ensuring that all health and safety rules and regulations are followed. You may also assist with sales of devices.

Key Attributes:

• The desire to grow your knowledge and skills in the ICT and Security industries.
• A strong business-oriented focus
• The ability to adapt, be flexible and learn quickly
• Excellent interpersonal and communication skills
• Enthusiastic about customer service excellence and the contribution you can make to the business
• The ability to work independently and without supervision
• Ability to use a computer and programs like Microsoft word and excel is also beneficial.

We will be able to offer at least 30 hours of work per week. The minimum wage for this position is $28.00 per hour and the maximum wage for this position is $35.00 per hour.