Internal Communications Lead

University of Auckland; Auckland; On-site; NZD 114,000 - 165,000; Full time

Benefits offered by this job

37.5 hour working week

Hybrid/remote patterns

Salary progression & superannuation (6

5 weeks annual leave

Leave buy/sell scheme

On-site childcare (Kōhanga Reo)

Parental leave up to 9 weeks (full pay

Wellbeing & support services (EAP)

Professional development & leadershipb

Diversity & inclusion initiatives

Job summary

University of Auckland is seeking an Internal Communications Lead to shape how we connect and engage with staff and students across New Zealand. You will lead a team of internal communications professionals, delivering strategic direction and fresh approaches to communication, engagement and connection across the university.

You will collaborate with Executive Leadership and senior stakeholders to develop enterprise-wide strategies, measure impact, and drive an engaging employee experience.

Qualifications

• Significant experience in internal communications within a large and complex organisation.
• Experience developing and implementing internal communications strategies for diverse audiences.
• Strong stakeholder engagement, relationship-building skills and credibility to influence at a senior level.
• Proven cultural competency, and understanding of Te Ao Māori principles.
• A modernising, audience-centred approach.
• A passion for employee engagement, culture and people experience.
• Proven experience leading and developing teams.
• A finger on the pulse of digital technology advances and trends in internal communications.

Responsibilities

• Develop and deliver enterprise-wide internal communications strategies and plans, supporting organisational culture, engagement and employee experience.
• Identify and develop channels and media to maximise reach and effectiveness.
• Understand and segment audiences, develop measurement frameworks and insights to evaluate communication effectiveness and engagement.
• Provide trusted advice to senior leaders and support professional development of the team.
• Work with Executive Leadership, Deans, Directors and other stakeholders to shape communication outcomes.

Skills

Internal communications leadership

Stakeholder engagement

Cultural competency (Te Ao Māori)

Audience-centred approach

Employee engagement

Team leadership

Digital trends in internal comms

Job description

University of Auckland – Auckland, North Island

With more than 47,000 students and over 6,000 staff,WaipapaTaumataRau is New Zealand's leading university and a globally connected organisation dedicated to advancing understanding, transforminglivesand shaping futures. As part of our newly established Communications function,we'vecreated the role of Internal Communications Lead to helptransformthe way we engage with our staff, building connection and belonging.

Find out more about the ways we are transforming how we engage with our internal and external audiences across ourMarketing, Recruitment, Communications and Engagementfunctions.

TeWhiwhingamahi | The opportunity

We'relooking for an experienced and inspiring Internal Communications Lead to shape how we connect,engageand communicate with our staff and students across New Zealand's leadingUniversity.This is an opportunity to make a genuine impact on organisational culture,engagementand employee experience by helping our people understand wherewe'reheading, why it matters, and the role they play in achieving our aspirations.

Reporting to the Director of Communications,you'llleada team of internal Communications professionals,providing strategicdirectionand fresh approaches tohow we communicate,engageand connect with our people.

This role offers exceptional breadth and visibility across one of New Zealand's largest and most complex organisations.You'llpartner withthe Executive Leadership, Deans, Directors,senior leadersandotherstakeholders across faculties and service divisions to shape communication outcomes that impact thousands of staff and students.

Key areas of focus:

• Develop and deliver enterprise-wide internal communications strategies and plans, supporting organisational culture,engagementand employee experience

• Keep us ahead of the game byidentifyingand developingthe channels and media thatmaximise reachand effectiveness

• Help us understand and segment our audiences, develop measurement frameworks and insights to evaluate communication effectiveness and engagement

• Providetrusted advice to senior leadersand support the continuing professional development ofyour team

This is a full-time, permanent opportunity. The full salary range for this role is$114,400 - $164,800 per annum.

We have a structured salary framework with three zones for those developing into the role (developing), fully effective (target) and contributing beyond what is expected of the role (upper). Appointments are typically made within the target range of$122,501– $150,000per annum,depending on skills, experience, and internal equity. We welcome conversations about your expectations and what matters to you in your overall package. Any offer will be made within the advertised range and guided by fairness, consistency, andourcommitment to pay equity.

For more detailed information about the role and requirements, please refer to theposition description

This is a role for someone who understands that great internal communication is about more than sharing information,it'sabout building trust, creating connection, strengtheningcultureand helping people feel proud of where they work.

We'reparticularly interested in people who bring:

• Significant experiencein internal communications within a large and complex organisation

• Experience developing and implementinginternal communications strategiesfor diverse audiences

• Strong stakeholder engagement,relationship-buildingskillsand the credibilityto influenceat a senior level

• Proven cultural competency, and understandingofTe Ao Māori principles

• A modernising, audience-centredapproach

• A passion for employee engagement, culture and people experience

• Proven experience leading and developing teams

• A finger on the pulse of digital technology advances and trends in internal communications

Our scale creates opportunities that few organisations can offer. From research and innovation to education,reputationand community engagement,you'llwork across a diverse range ofcommunications challenges while contributing to initiatives that have realand lastingimpact for staff, students, ourcommunitiesand the world.

Beyond the work itself,you'llbe joining a vibrant and inclusive community. From staff networks and cultural communities to social clubs, volunteering opportunities, wellbeing initiatives and campus events, there are countless ways to connect, contribute and build meaningful relationships across the University.

We also offer:

• A commitment to work/life balance with a 37.5 hour working week, flexiblehoursand hybrid/remote working patterns

• A competitiveremunerationpackage with up to 6.75% super, annual salary increase with performance-based multiplier

• Time to recharge and disconnect with 5 weeks' annual leave andadditionalleave buy/sell scheme,

• Support for parents and carers with subsidised on-site childcare (including Kōhanga Reo), gender-neutral parental leave up to 9 weeks’ full pay, on-siteparentingand feeding spaces

• A commitment to the wellbeing of our people with confidential access to a range of EAP services, including mental health counselling, financial guidance, neurodiversity coaching androngoāservices, a world-class on-site fitness centre, access to student specialists across our supervised training clinics, discounted health insurance.

• The opportunity to grow with access to an extensive programme of professional, leadership and cultural development, including digital capability coaching, specialised leadership development programmes, and Te Ao and Te Reo Māori learning programmes for staff

• The opportunity to build your career with one of New Zealand's most diverse and complex organisations

Additional Information

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go towww.equity.auckland.ac.nz