Holiday Season Sales Advisor 12h (Fixed Term Contract) Chartwell

H&M; Hamilton; On-site; NZD 28,000 - 34,000; Part time

Benefits offered by this job

25% discount across H&M brands

Job summary

H&M Group in Hamilton operates seasonal part-time and casual roles for the upcoming summer. You will welcome customers, guide them through the store, and help find what they need while showcasing our products.

You’ll share fashion knowledge, work with your team to deliver exceptional service, and keep the floor and back of house stocked and inviting. Opportunities to grow with a global brand.

Qualifications

• Experience in customer service within fashion, retail, or similar fields.
• Passionate about fashion and delivering an in-store experience while promoting our products.
• Thriving in collaborative and dynamic environments.
• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
• Flexible and action oriented.

Responsibilities

• Share your fashion and product knowledge to help customers make informed choices.
• Collaborate with your team to deliver exceptional service at every step of the customer journey.
• Ensure the sales floor and back of house are well-stocked, organized, and inviting.
• Support with opening and closing of the store.
• Represent yourself and the brand positively during all customer interactions.

Skills

Customer service

Fashion sense

Communication

Teamwork

Flexibility

Tools

Store technology

POS system

Job description

• Part-time

Job Description

Looking to meet new people and earn some extra cash over the summer?We’relooking for customer focused, curious, creative thinkers who have a love for fashion to join us over the upcoming holiday season.

We are recruiting for a mixof PartTime and Casual contracts. Our Fixed Term contracts are from 15th November–26thDecember.

WHAT YOU’LL DO

As a Sales Advisorat H&M,you’llplay a key role increatinganoutstandingcustomerexperience.You’llwelcomecustomers, guide themthrough your store, andsupport them in finding what they need whileshowcasingour products.Acting in line with our values,you’llcontribute to both your own successand the success of the company.

You will:

Shareyour fashion and product knowledge tohelpcustomersmake informed choices.

Collaborate with your team to deliver exceptional service at every step of the customer journey.

Ensure the sales floor and back of house are well-stocked, organized, and inviting.

Support with opening and closing of the store.

Representyourself and the brand positively during all customer interactions.

WHO YOU’LL WORK WITH

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors,DepartmentManagers,Store Managersand Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment.You’llalso connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team,you'llplay a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. Bybuilding meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

Qualifications

WHO YOU ARE

We are looking for people with…

Experienceincustomer servicewithinfashion,retail,orsimilarfields.

And people who are…

Passionateabout fashion anddelivering an exceptionalin-storeexperiencewhile promoting our products and driving sales.

Thrivingin collaborative and dynamic environments.

Communicative,creative,curiousto work with store technology,with a strong eagernessto learn and develop.

Flexibleand action oriented.

Additional Information

ADDITIONAL INFORMATION

Due to data policies, we only accept applications throughcareerpage.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

Receive 25% off H&M Group brands; H&M, COS, Monki, Weekdays,Arket, & Other Stories across the globe.

We are an inclusive company where you are encouraged to be yourself at work

Your H&M career can take you anywhere. At H&M, your career has no fixed destination. With opportunities across the business and globally, we proudly support internal progression, with a commitment of 75% of roles filled internally. When you grow, we grow.

Additionalbenefits include access to our online learning platform, wellbeing support through our EAP and a Flare membership with exclusive discounts.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all,it’sour people who make us who we are.

Take the next step in your career together with us. The journey starts here.

*Store roles assessment:

To manage the high volume of applications for the Sales Advisor role, we use an online assessment method for skills-based recruitment within some of our stores. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies predefined criteria set by H&M Group.

After completing the assessment,you’llhave the opportunity to share feedback and ask questions. If you experience any difficulties or prefer an alternative assessment method, please contact [e-mail] . Choosing an alternative will notimpacton your application.

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