Holiday Season Customer Experience Associate (Fixed Term)

The Warehouse Group; Wellington, Auckland; Hybrid; NZD 29,000 - 34,000; Full time

Benefits offered by this job

Store discount benefits

Job summary

Noel Leeming is seeking enthusiastic Christmas Team Members to help customers find gifts, gadgets and solutions during the busiest season. You will assist at checkout, handle returns, answer queries and support the team to ensure a smooth in-store experience.

The role is fixed-term for the holiday period, with shifts through mid-November to mid-January. Training and store discount benefits are offered, with opportunities for future roles across Noel Leeming and The Warehouse Group.

Qualifications

• Experience in customer service or retail is preferred.
• Ability to stay positive and helpful during peak periods.
• Willingness to learn and pitch in where needed.

Responsibilities

• Assist customers at checkout.
• Process returns and refunds.
• Help with customer queries.
• Support the wider team when needed.
• Help customers find the right products.
• Share knowledge and recommendations.
• Build great customer relationships.
• Keep the store looking its best.

Skills

Friendly attitude

Customer communication

Reliability

Weekend availability

Stamina

Job description

Noel Leeming is seeking enthusiastic Christmas Team Members to help customers find gifts, gadgets and solutions during the busiest season. You will assist at checkout, handle returns, answer queries and support the team to ensure a smooth in-store experience.

The role is fixed-term for the holiday period, with shifts through mid-November to mid-January. Training and store discount benefits are offered, with opportunities for future roles across Noel Leeming and The Warehouse Group.