Health Improvement Practitioner

Tamaki Health; Ōtara-Papatoetoe; On-site; NZD 70,000 - 90,000; Full time

Job summary

Tamaki Health's Wellness Support Team in Auckland is seeking a Health Improvement Practitioner to join our award-winning team. In this primary care role, you will work alongside GPs, nurses and Health Coaches to deliver brief, evidence-based mental health and wellbeing support.

Using the FACT model, you will be embedded in the clinic team, providing coordinated care, warm handovers, and timely interventions while promoting culturally safe practice and equitable outcomes for diverse communities.

Qualifications

• Postgraduate qualification enabling therapeutic work with clients.
• Registration with a professional body and Annual Practising Certificate, or NZAC membership.
• At least one year's experience in mental health service.
• Experience delivering brief, evidence-based interventions.
• Strong communication and relationship-building skills.
• Confidence working within multidisciplinary teams.
• Commitment to culturally safe practice and equitable health outcomes.
• Ability to engage effectively with diverse communities across Tāmaki Makaurau.

Responsibilities

• Deliver brief behavioural health interventions within primary care.
• Support patients and whānau experiencing mental health, addiction, and wellbeing challenges.
• Work collaboratively with GPs, nurses, Health Coaches, and community providers to deliver coordinated care.
• Facilitate individual and group-based wellbeing support where appropriate.
• Support patients to access additional services when required.
• Maintain clear and accurate clinical documentation.
• Promote culturally safe practice and equitable health outcomes.

Skills

Communication

Multidisciplinary teamwork

Culturally safe practice

Mental health support

Clinical documentation

Education

Postgraduate qualification enabling therapeutic work

Registration with a professional body / Annual Practising Certificate

NZAC membership (full)

Job description

Location: Local Doctors Ōtāhuhu & Local Doctors Dawson Road

Hours: Full-Time, Permanent

About the Role

The Wellness Support Team is seeking a Health Improvement Practitioner to join our award-winning team.

In this innovative primary care role, you will work alongside GPs, nurses, and Health Coaches to deliver brief, evidence-based mental health and wellbeing support, while growing your clinical skills and making a meaningful difference for patients and whānau every day.

As a Health Improvement Practitioner, you will work within the nationally recognised Health Improvement Practitioner (HIP) model, using Focused Acceptance and Commitment Therapy (FACT) to support people experiencing a broad range of mental, physical, behavioural, and social wellbeing concerns. Embedded within the clinic team, you will play a key role in delivering integrated care through warm handovers, timely interventions, and strong multidisciplinary collaboration.

What You Will Do

• Deliver brief behavioural health interventions within primary care.
• Support patients and whānau experiencing mental health, addiction, and wellbeing challenges.
• Work collaboratively with GPs, nurses, Health Coaches, and community providers to deliver coordinated care.
• Facilitate individual and group-based wellbeing support where appropriate.
• Support patients to access additional services when required.
• Maintain clear and accurate clinical documentation.
• Promote culturally safe practice and equitable health outcomes.

What You Will Bring

• A postgraduate qualification enabling therapeutic work with clients.
• Registration with an appropriate professional body and a current Annual Practising Certificate, or full NZAC membership.
• At least one year's experience working within a mental health service supporting clients or whānau in a clinical or community setting.
• Experience delivering brief, evidence-based interventions.
• Strong communication and relationship-building skills.
• Confidence working within multidisciplinary teams.
• A commitment to culturally safe practice and equitable health outcomes.
• The ability to engage effectively with diverse communities across Tāmaki Makaurau.

About the Wellness Support Team

Established in 2012, the Wellness Support Team provides integrated mental health and wellbeing support within primary care settings across Auckland. Our team includes Health Improvement Practitioners, Health Coaches, support workers, and clinical leaders who share a commitment to accessible, person-centred care. Through a stepped-care approach, we help ensure patients and whānau receive the right support at the right time.

The programme has been recognised nationally, receiving the award for Best Mental Health Programme at the New Zealand Primary Healthcare Awards.

What We Offer

• Ongoing clinical supervision, peer support, and mentoring.
• Structured induction and continued FACT training.
• Professional development opportunities and ongoing learning.
• A collaborative and experienced multidisciplinary team.
• The opportunity to be part of an innovative and nationally recognised service.
• Meaningful work that improves access to mental health and wellbeing support for local communities.