Health Care Assistant - Renal

Health New Zealand - Te Whatu Ora Te Matau a Māui Hawke's Bay; Hawke's Bay; On-site; NZD 30,000 - 60,000; Part time

Job summary

A healthcare provider in New Zealand is seeking a dedicated Health Care Assistant to support the Renal Department at Ballantyne House. This role involves providing clinical, technical, and administrative support to enhance patient care for those undergoing dialysis. Ideal candidates will hold a NZ Certificate in Health & Wellbeing or be committed to completing it soon. Join a collaborative team dedicated to improving the lives of renal patients in a rewarding environment.

Qualifications

• Ability to follow direction and maintain patient confidentiality.
• Sensitivity to the needs of patients and their whānau.
• Physical capability for the demands of the role.

Responsibilities

• Support the Renal Physiologist and Nursing team in patient care.
• Assist with the setup and cleaning of dialysis equipment.
• Monitor water quality and manage documentation.

Skills

Culturally safe communication

Customer service skills

Confidence with medical equipment

Basic computer skills

Education

NZ Certificate in Health & Wellbeing (Level 3)

Job description

• Permanent, Part-time 40 hours per fortnight (0.5FTE)

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We are looking for a Health Care Assistant to join our Renal Department on a permanent basis. This position is based in Ballantyne House, where you will support the Renal Physiologist and Nursing team in caring for patients attending the clinic and receiving dialysis treatment.

As a Renal Technical Associate / Health Care Assistant, you’ll provide a mix of clinical, technical, and administrative support to ensure safe, high-quality care for people receiving renal services. You’ll assist with patient comfort and day‑to‑day clinical tasks under delegation, support the setup and cleaning of dialysis equipment, help monitor water quality, and contribute to smooth patient flow and documentation management.

This is a handson, rewarding role where your work will directly support the wellbeing of our renal patients and the efficiency of the wider multidisciplinary team.

About the Team/Service/ Location

You’ll be part of the dedicated Renal Service at Hawkes Bay Fallen Soldiers Memorial Hospital, working primarily within Ballantyne House. Our service supports patients who require dialysis and ongoing renal care, and operates within a collaborative environment that values teamwork, cultural safety, and whānau‑centred care. You’ll work alongside Renal Physiologists, Registered Nurses, medical staff, and allied health colleagues who are committed to delivering excellent, compassionate care.

Hawkes Bay offers excellent work‑life balance, sun, beaches, exceptional outdoor adventures, great schools, mountains and skiing close by, wonderful food and stunning wineries, vibrant cities and plenty more to boast about, click HERE to take a closer look at what Hawkes Bay has to offer.

About you

As a Renal Health Care Assistant, you will bring:

• A NZ Certificate in Health & Wellbeing (Level 3) in Health Assistance, or commitment to completing it shortly after starting
• Ability to follow direction, work within delegated tasks, and maintain patient confidentiality
• Respectful, culturally safe communication, including understanding of tikanga and the principles of Te Tiriti o Waitangi
• Sensitivity to the needs of patients and whānau, with strong customer service and interpersonal skills
• Confidence working with medical equipment and completing technical tasks once trained
• Basic computer skills and adaptability in a busy and changing clinical environment
• Physical capability for the demands of the role (e.g., kneeling, squatting, stair climbing, lifting)

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To review the position profile, click HERE To apply please click apply now. All applications must be submitted through our online careers portal. If you have any questions about the role, please contact Shaiju Thaikandy via email on [e-mail] or 0276416273.

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.