Head of Programme Delivery

Bank of New Zealand; Auckland; Hybrid; NZD 180,000 - 260,000; Full time

Benefits offered by this job

Flexible working

Generous leave

Career development

Job summary

Bank of New Zealand is seeking a Head of Programme Delivery in Auckland. This Auckland-based hybrid role combines leadership of BNZ’s national property and construction programme with strategic governance, cost control and safety across multiple sites.

You will partner with senior stakeholders to align briefs with BNZ’s strategic objectives, drive delivery across a portfolio including national workstreams, and build high-performing delivery teams capable of managing complex programmes.

Qualifications

• 10+ years’ experience leading complex property and construction programmes.
• Proven ability to turn strategy into executable programmes.
• Experience managing multiple concurrent projects from strategy to completion.
• Strong commercial acumen in capital planning, forecasting and procurement.
• Ability to lead multidisciplinary delivery teams and report to executives.

Responsibilities

• Lead BNZ’s property programme delivery across multiple concurrent construction projects, ensuring alignment with strategy, scope, programme and budget.
• Drive programme performance, governance, and safety across cost, risk and change.
• Collaborate with senior BNZ stakeholders to shape project briefs and ensure outcomes for customers and colleagues.
• Hold external delivery partners to account for scope, terms, programme, quality and safety.
• Lead and develop a high-performing Programme Delivery team with a culture of ownership and continuous improvement.

Skills

Property programme delivery

Governance & risk management

Stakeholder management

Leadership of large teams

Contract management

Job description

Worker Type:

Permanent

Here at BNZ, it’s about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise “If you can imagine a better future, let’s find a way.”

We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same.

The Properties tīma (team) within operational excellence business unit holds a critical tūranga in our business. It is responsible for the execution and delivery of our overarching property proposition and strategy, to ensure we achieve strategic outcomes aligned with a world class colleague and customer experience.

The Head of Programme Delivery is accountable for the successful delivery of BNZ’s national property development programme, driving strong customer and colleague outcomes while ensuring commercial discipline, delivery certainty and alignment to BNZ’s strategic objectives.

This is an Auckland based hybrid role with four days in the office and one day where you can work flexibly. Anchor day in the office is Monday.

Mō te Tūranga | About the Role

We sat down with the People Leader who you will report to and they told us the following about the role:

What are 5 day-to-day tasks the person in this role will complete?

• Lead BNZ’s property programme delivery across multiple concurrent construction projects, ensuring projects remain aligned to strategic priorities, agreed scope, programme, budget and the 5-year portfolio plan.
• Drive programme performance, commercial outcomes and Health & Safety, ensuring strong governance across cost, programme, risk and change while championing a proactive safety culture across all projects and delivery partners.
• Partner with senior stakeholders across BNZ to shape project briefs, challenge assumptions, resolve issues and ensure property solutions deliver the right outcomes for our customers, colleagues and BNZ.
• Lead and hold our external delivery partners to account, ensuring consultants, contractors and project managers deliver against agreed scope, commercial terms, programme, quality, Health & Safety expectations and contractual obligations.
• Lead and develop a high-performing Programme Delivery team, setting clear expectations and creating a culture of ownership, collaboration, pace, safety and continuous improvement.

What is the team culture and environment like?

We’re a close-knit, high-performing team who genuinely enjoy what we do. We’re ambitious about what we deliver, we move with speed and aren’t afraid to challenge each other or try something different. There’s plenty of autonomy, lots of collaboration and a good dose of humour along the way. We work hard, back each other and take real pride in the impact Properties has across BNZ for our colleagues and customers.

What projects / work will the candidate be working on now and into the next year?

This role will lead the delivery of BNZ’s national programme of property and construction investment , with a varied portfolio spanning our customer network, corporate workplaces and national infrastructure.

Key programmes include:

• National Points of Presence transformation programme , delivering the ongoing refurbishment, relocation and development of BNZ branches and regional offices across New Zealand, aligned to our 5-year portfolio plan.
• FY27 delivery programme , which is already underway, with six sites targeted for delivery in Q1 and a strong pipeline beyond this.
• National ATM fleet upgrade programme , overseeing the property and construction components of the upgrade across BNZ’s network.
• Corporate workplace projects, including refurbishments and upgrades across BNZ’s major office portfolio.
• New and emerging property programmes, taking ownership of construction delivery wherever significant property investment or change is required across BNZ.

This is a high-profile national portfolio , giving the successful candidate the opportunity to shape how BNZ’s physical network evolves and deliver market leading experiences for our customers.

What experience is required for this role?

We’re looking for an experienced property and construction leader who has:

• 10+ years’ experience leading complex, high-value property and construction programmes.
• A strong track record of turning strategy into executable programmes, balancing customer outcomes, commercial value, risk and delivery certainty.
• A proven track record managing multiple concurrent projects from strategy and business case through design, procurement, construction and completion.
• Strong commercial acumen, with extensive experience in capital planning, forecasting, cost management, procurement and contract management.
• Experience leading multidisciplinary internal and external delivery teams across complex programmes.
• Strong programme governance, risk management and executive reporting capability.
• The confidence to challenge scope, cost and delivery assumptions and drive better commercial and customer outcomes.
• The ability to operate effectively at executive level, influence across a complex organisation and bring stakeholders together around delivery.
• Strong commercial property knowledge, ideally gained across workplace, retail or customer-facing property portfolios.
• A demonstrated ability to build high-performing teams and create strong relationships with consultants, contractors and delivery partners.
• Prior Quantity Surveying or senior commercial/construction experience would be highly advantageous.

PLEASE NOTE: Advertising for this position closes Sunday 22 November at 11pm.

Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand

Ehara taku toa i te toa takitahi, engari he toa takitini” - Success is not the work of an individual, but the work of many.

Closing Date: 22 November 2026

Applications will be reviewed regularly across the advertising period, but we do reserve the right to close applications early.