Guest Experience Host

KiwiQuest Ltd.; Auckland; On-site; NZD 32,000 - 39,000; Full time

Job summary

KiwiQuest Ltd. in Auckland is seeking a hospitality team member to welcome guests and provide assistance in a busy environment. You will help with information, guest-flow and daily operations while maintaining a positive visitor experience.

The role suits those with strong customer-service skills and a friendly, professional demeanor, available for a full-time fixed-term or casual schedule during peak season in New Zealand.

Qualifications

• Strong customer-service skills.
• Excellent communication skills.
• Friendly, enthusiastic and professional manner.
• Ability to work during a busy peak season.

Responsibilities

• Welcome guests and provide friendly assistance
• Answer questions and share relevant information
• Support smooth guest-flow and daily venue operations
• Maintain a positive and professional visitor experience

Skills

Customer service

Communication

Job description

Hospitality & Food Service $23.5 - 28.2/h 1 day ago

Work Style

Physical 5/10

Technical 2/10

Creative 4/10

Pace 7/10

Structure 7/10

Pressure 6/10

Travel 1/10

Hours 7/10

Description

Create memorable guest experiences in a busy hospitality environment while welcoming visitors, providing assistance and supporting smooth daily operations.

Responsibilities

• Welcome guests and provide friendly assistance
• Answer questions and share relevant information
• Support smooth guest-flow and daily venue operations
• Maintain a positive and professional visitor experience

Requirements

• Strong customer-service and communication skills
• Friendly, enthusiastic and professional manner
• Ability to work effectively during a busy peak season
• Availability for a full-time fixed-term or casual schedule