Golf Shop Assistant

Whitford Park Golf Club; Whitford; On-site; NZD 25,000 - 36,000; Part time

Job summary

Whitford Park Golf Club in Auckland's Eastern Suburbs is seeking a proactive pro shop assistant to deliver outstanding customer service to members and visitors. You will help with golf operations, including check-ins, sales, cart hire, and supporting events and competitions.

We require a motivated, detail-oriented person with excellent communication skills who can multi-task, work flexible hours (nights, weekends, public holidays) and assist the wider golf operation during peak season from

Qualifications

• Strong customer service mindset and a friendly, approachable manner.
• Ability to communicate clearly with members and guests.
• Ability to multi-task and manage competing priorities.
• Good overall communication skills and presentable appearance.

Responsibilities

• Provide outstanding customer service to visitors at the club.
• Manage golf operations tasks such as player check-ins, shop sales, and cart hire.
• Support with competitions and events and assist with overnight or peak event coverage as needed.
• Assist with ensuring conditions of play are met for visitors and members.
• Monitor tee sheet and marshal players to maintain playing speed and flow.
• Maintain and clean motorised carts at the end of play.

Skills

Customer service

Attention to detail

Multi-tasking

Communication

Teamwork

Job description

Whitford Park is located in Auckland’s Eastern Suburbs. This role will see you assisting our Golf Operations team by providing outstanding customer service in the Pro Shop to our members and visitors to the club.

We are looking for a person available to work Wednesday/Thursday/Saturday shifts.

Key responsibilities will include:

• Providing outstanding customer service to all visitors at the club.
• All aspects of golf operations including checking players into their round, money handling, shop sales, motorised cart hire, assistance with competitions and events.
• Cleaning of motorised carts at the conclusion of play.
• Ensuring all conditions of play are being meet by visitors and members.
• Monitoring the Tee Sheet to ensure play remains on time.
• Marshalling players to ensure playing speed is complied with.

About you:

Alongside your passion for providing excellent service, you will be a highly motivated, detail-oriented individual with excellent communication skills.

Other attributes that would contribute to your success include:

• At least two years’ experience working within the golf industry (desirable, not essential).
• Ability to multi-task and work with conflicting priorities.
• Ideally strong golfing ability and a thorough understanding of the game.
• Ability to work flexible hours as required including nights/weekends/public holidays.
• Assist the wider golf operation during peak season from November – May.