Freight Coordinator - NZ

Vinarchy; Auckland; Hybrid; NZD 70,000 - 85,000; Full time

Job summary

A global wine company in Auckland is seeking a Freight Coordinator to manage the lifecycle of export and import operations. Responsibilities include customer order management, logistics coordination, and ensuring exceptional service standards. The ideal candidate should have 3+ years' experience in logistics, strong attention to detail, and excellent communication skills. Join a passionate team and enjoy benefits such as flexible working, a competitive rewards package, and more.

Benefits

Annual wine allowance

Flexible working (up to 2 days from home)

Paid Parental Leave

Fast Friday finishes

Go Beyond Day

Access to an online learning library

Health Insurance Discounts

Employee Assistance Program

Qualifications

• Minimum of 3 years in a similar or comparable logistics or coordination role.
• Exceptional accuracy and strong data entry skills.
• Proven ability to handle administrative tasks and multitask.

Responsibilities

• Manage customer orders from PO receipt to generating shipping documentation.
• Liaise with freight forwarders for logistics booking.
• Provide customer service support throughout order execution.
• Collaborate with teams to identify process improvements.
• Ensure accurate and on-time order execution.
• Maintain integrated systems for data accuracy.

Skills

Attention to Detail

Communication

Operational Skills

Tools

JDE

Job description

About Us

Vinarchy. Redefining Wine.

Established in 2025 following the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy is an exceptional global wine company committed to redefining wine.

Crafting extraordinary wines in Australia, New Zealand, Spain, Italy, South Africa, Chile and the United States, and sharing them in almost every corner of the world, we are relentlessly innovative, ambitious and imaginative at every stage from grape to glass.

About The Role

As a Freight Coordinator, you’ll manage the full lifecycle of New Zealand export and import operations, ensuring accuracy and efficiency at every stage. You’ll handle customer orders, shipping documentation, and logistics coordination with international partners. With strong attention to detail, you’ll deliver exceptional service and smooth shipment execution. This role suits someone proactive, organized, and eager to grow in a fast-paced global environment.

You’ll work closely with the Customer Services & Logistics Manager and internal teams to improve processes and maintain high service standards. Your efforts will drive efficiency, accuracy, and customer satisfaction across all freight movements. If you’re detail-driven and thrive on collaboration, this role offers a chance to make a real impact.

Key Responsibilities

• Order to Documentation Management: Process customer orders from purchase order (PO) receipt right through to generating all necessary shipping documentation, including invoicing, product updates, and securing export approvals for both cased goods and bulk wine.
• Logistics Coordination: Act as the direct liaison with freight forwarders and international freight providers to book logistics and ensure all required documents are in place.
• Customer Service Excellence: Provide consistent customer service and support throughout the order and execution process, actively working to exceed customer expectations.
• Process Improvement: Collaborate with the Customer Services & Logistics Manager to review service levels, identify areas for improvement, and help create and maintain departmental SOPs (Standard Operating Procedures).
• Stakeholder Collaboration: Work closely with our internal Export and Commercial teams to guarantee accurate and on-time order execution.
• System Administration: Use and maintain integrated systems (like JDE and BSM) to ensure data accuracy.

What You’ll Bring

• Experience: Minimum of 3 years in a similar or comparable logistics or coordination role.
• Attention to Detail: Exceptional accuracy and strong data entry skills are essential.
• Operational Skills: Proven ability to handle administrative tasks and multitask effectively in a fast-paced environment.
• Communication: Excellent written and verbal English skills, with the ability to communicate clearly with international stakeholders.
• System Knowledge (Desirable): Experience using JDE and working in an international corporate environment is an advantage.
• Customs: A Customs PIN is preferred but not required.

Why Join Us?

Vinarchy is a home for passionate people to do their very best work. We believe in empowering our people and celebrating success.

We offer a competitive rewards package and the opportunity to work with a world-class team.

You’ll Also Have Access To

• Annual wine allowance and access to unique wine specials
• Flexible working (Up to 2 days working from home)
• Paid Parental Leave
• Start your weekend early with our Fast Friday finishes!
• Go Beyond Day - make a difference in your local community
• Access to an extensive online learning library
• Private Health Insurance Discounts & Annual Flu Vaccination Program
• Employee Assistance Program & Various exclusive employee discounts

Ready to redefine your future? APPLY TODAY!

At Vinarchy, we are dedicated to building a diverse, dynamic and inclusive culture. Prospective candidates will be required to provide proof of legal work rights and undertake relevant pre-employment screening to verify eligibility and suitability.