Food and Beverage Bar Manager

Hilton Worldwide, Inc.; Queenstown; On-site; NZD 60,000 - 80,000; Full time

Job summary

A leading global hospitality company in Queenstown, New Zealand, is seeking a Food and Beverage Bar Manager. In this role, you will be responsible for managing operations, delivering excellent guest experiences, and developing team members. The ideal candidate should have a passion for customer service and a commitment to meeting financial targets. You will work in a dynamic environment with opportunities for professional growth and benefits.

Benefits

Workplace flexibility

Professional leadership development framework

Worldwide career opportunities

Access to Hilton University and online learning programs

Free events and activities

Discounted gym membership

Free staff meal and daily dry-cleaned uniform

Discounted accommodation and food & beverage rates globally

Support for local volunteer activities

Fast track to Hilton Honors Silver status

Responsibilities

• Manage Food & Beverage service operations.
• Maintain exceptional levels of customer service.
• Recruit, manage, train and develop the Team.
• Manage guest queries in a timely and efficient manner.
• Drive sales to maximize budgeted revenue.
• Assist to develop menus.
• Be accountable for monthly stock takes.
• Incentivise Team Members to maximize sales and revenue.
• Pro-actively talk to customers to build relationships and drive revenue.

Skills

Ability to meet financial targets

Ability to comply with specific brand standards

Ability to work under pressure

Excellent grooming standards

Passion in the development of Team Members

Flexibility to respond to a range of different work situations

Job description

Food and Beverage Bar Manager (Job Number: HOT0C3YI)

Job Description

Work Locations

Hilton Queenstown Hotel Kawarau Village 79 Peninsula Rd Queenstown 9300

Working for Hilton

Located on the shores of Lake Wakatipu, our lakeside resort features 5-star amenities including a 25 meter heated indoor pool, fitness center, eforea spa and outdoor terrace with lake views. Guests can sample the best of New Zealand cuisine at one of the multiple dining options and Pinot Pit by Wakatipu Grill serves a wide range of local wines.

Our unique location here in Queenstown offers our guests two hotels from the Hilton brand to choose from - Hilton Queenstown Resort & Spa and DoubleTree by Hilton Queenstown, and our Team Members get to work across both properties.

Hilton is a leading global hospitality company, covering the entire accommodation sector from luxury hotels and resorts to upscale, affordable properties. Hilton has a portfolio of 18 world-class global brands, over 6000 properties in 119 countries and territories and an award-winning customer loyalty program, Hilton Honors. And, our amazing Team Members are at the heart of it all!

What will I be doing?

As a Food and Beverage Bar Manager, you will be responsible for assisting with managing operations of Stacks to deliver an excellent Guest and Member experience. The Bar Manager will also be required to manage, train, and develop team members and work within all budgets.

Specifically you will perform the following tasks to the highest standards:

• Manage Food & Beverage service operations
• Maintain exceptional levels of customer service
• Recruit, manage, train and develop the Team
• Manage guest queries in a timely and efficient manner
• Drive sales to maximize budgeted revenue
• Assist to develop menus
• Be accountable for monthly stock takes
• Incentivise Team Members to maximize sales and revenue
• To pro-actively talk to Stacks customers, to build up relationships and drive revenue through loyalty and high service standards
• Evaluate guest satisfaction levels with a focus on continuous improvement

What are we looking for?

In your new role, you will be working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Ability to meet financial targets
• Ability to comply with specific brand standards
• Ability to work under pressure
• Excellent grooming standards
• Passion in the development of Team Members
• Flexibility to respond to a range of different work situations

Thrive at Hilton

Thrive at Hilton is our Team Member Value Proposition. It supports the well-being and performance of our Team Members with industry-leading benefits, recognition and support to meet Team Member’s professional needs. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues. See how this innovative program could help you achieve your personal dreams:

• Workplace flexibility (work life balance)
• Professional leadership development framework
• Worldwide career opportunities
• Access to Hilton University and over 5000 online learning programs
• Free events and activities
• Discounted gym membership
• Free staff meal and daily dry-cleaned uniform
• Discounted accommodation and food & beverage rates globally
• Diverse by nature and inclusive by choice
• Support to participate in a variety of local volunteer activities
• Fast track to Hilton Honors Silver status

When you pursue a career at Hilton, you are part of a unique global enterprise characterised by the closeness of its Team Members. Wherever you are in the world, you share a special connection and sense of community that makes #TeamHilton a great place to be your best. Get insights into work at Hilton, and see what our Team Members have been up to by searching @hiltoncareers on Facebook, LinkedIn and Instagram.