Food and Beverage Attendant

Hilton Worldwide, Inc.; Papakura; On-site; NZD 45,000 - 60,000; Full time

Job summary

A leading global hospitality company in Auckland is seeking a dynamic Food and Beverage Attendant to join their team. You will be responsible for serving guests, managing orders, and providing exceptional customer service in a busy food and beverage environment. The ideal candidate is energetic, positive, and has experience in food hygiene and cash handling. This role offers the opportunity to develop your skills in a renowned hospitality setting.

Qualifications

• Committed to delivering exceptional guest service.
• Flexible, reliable, and responsive to a range of work situations.
• Prepared to manage a variety of customer types, inquiries, and complaints.

Responsibilities

• Receive orders and serve customer requests completely in a timely manner.
• Keep your service area clean, tidy, and well-prepared.
• Answer Guest queries in a polite and helpful manner.

Skills

Friendly disposition

Excellent communication skills

Knowledge of alcoholic beverages

Food hygiene experience

Cash handling experience

Tools

Electronic ordering systems

Job description

Job Description

Food and Beverage Attendant (HOT0C4JI)

Job Number: HOT0C4JI

Work Locations

DoubleTree by Hilton Karaka 10 Hinau Road Auckland

DoubleTree by Hilton Auckland Karaka is looking for a dynamic individual to join their Food & beverage team. A Food and Beverage Attendant affects every Guest experience with our restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations.

What will I be doing?

• Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required
• Understand menu content, any menu changes, and promotional activities
• Keep your service area clean, tidy, and well-prepared
• Efficiently manage the proper settlement of all customer accounts
• Answer Guest queries in a polite and helpful manner

What are we looking for?

• Friendly, positive, energetic disposition
• Committed to delivering exceptional guest service
• Motivated to learn new skills and techniques
• Smart and tidy, in appearance
• Positive and willing to participate on a team and work with a winning attitude
• Excellent communication skills in the local language
• Flexible, reliable, and responsive to a range of work situations
• Prepared to manage a variety of customer types, inquiries, and complaints
• Knowledge of alcoholic beverages and mixing of drinks
• Previous food hygiene experience
• Electronic ordering systems experience
• Cash handling experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!