Field Service Technician - Crown Forklifts Ashburton

Crown Lift Trucks New Zealand; Ashburton; On-site; NZD 41,000 - 58,000; Full time

Benefits offered by this job

Great hourly rate

Career development program

Optional 4-day schedule

Supportive team environment

Trusted forklift supplier

Job summary

Crown Lift Trucks New Zealand is seeking a skilled technician for a permanent, full-time role based in Ashburton as part of the Christchurch team in Canterbury. You will repair and maintain a large fleet of forklifts, including battery electric and internal combustion models, across your assigned area both in the workshop and on customer sites.

Requirements include a minimum of 3 years' Material Handling Equipment or related mechanical experience and/or a trade qualification.

Qualifications

• Minimum of 3 years' Material Handling Equipment experience or Auto Electrical, Diesel or Motor Mechanic experience and/or trade qualification or hydraulics experience.
• Must be customer-focused, solutions-oriented and ready to work in a collaborative team.
• IT savvy and an agile learner; able to build rapport with customers and handle manual tasks.

Responsibilities

• Perform field-based or site-based repairs and maintenance on forklifts within the Canterbury region.
• Work with our Christchurch team in the workshop and on customer sites to ensure excellent service.
• Handle on-call duties and potential paid overtime; travel may be required.
• Learn Crown products with available training materials to support career progression.

Skills

Customer focus

Team player

IT literacy

Agile learner

Education

Trade qualification

Hydraulics experience

Tools

Hydraulics

Job description

About Us

Crown Equipment is proud of its 40+ years in serving New Zealand's businesses and communities as a material handling equipment company. Crown has a widely distributed sales and service branch network located across the North and South Island locations. Our global company brand is well-known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading-edge technology.

About The Role

We have an exciting role, where you'll join a stable business and enjoy the variety and opportunities of working within a close-knit, supportive team as part of a large organisation.

This diverse role will see you based in Ashburton as part of the Christchurch team in Canterbury. You'll join this experienced team performing field-based or site-based repairs and maintenance on a large fleet of our Forklifts for our customers across your assigned area and working through our well-equipped Workshop. We have both mechanical battery electric and internal combustion Forklifts with a significant number of different models within the two categories giving you the opportunity to develop and increase your skills. And all whilst ensuring that we provide exceptional service to our customers - the greatest purpose of our teams is to work together with our customers and support them to keep their businesses on the go!

You'll have the chance to learn our products, and this will give you the opportunity to progress in the business and the organisation. Crown product knowledge would be a real bonus, but we have heaps of great training materials, if you're a willing learner!

This is a permanent, full time role, working Mondays to Fridays with on-call duties and the opportunity for some paid overtime.

Requirements

About you

Ideally, we're looking for candidates with a minimum of 3 years' Material Handling Equipment experience or Auto Electrical, Diesel or Motor Mechanic experience and / or trade qualification or hydraulics experience (or similar overseas qualification).

To really shine in this role, you'll bring your customer-centric and solutions-focused attitude, as you support our valued customers with service they can trust. You'll work in a collaborative team environment, so being a team player and being prepared to support the team is essential. Being IT savvy and an agile learner will stand you in good stead.

The ability to build rapport and relationships should be one of your strengths as is your attention to detail and you'll be IT savvy too. There will be manual handling required and so you'll also need to be physically fit.

Please note, a full pre-employment medical, including a drug & alcohol test, as well as valid drivers' license will be required. In addition, as part of your initial and ongoing training you must be able to travel to Australia (NZ passport or the eligibility to obtain an AUS visa).

Benefits

What we offer

• Great market-related hourly rate ($30-$42p/hr, depending on experience) with the chance to work additional hours at time-and-a-half after 40 hours plus rostered on-call
• Great learning environment with real career development opportunities, including an initial seven-week service training program
• Optional 4-day x 10-hour work schedule (conditions apply)
• A strong and supportive team environment
• Chance to work for a trusted supplier in the forklift industry!

The career opportunities with Crown NZ are exciting! Crown offers genuine career paths and development and career progression, with people in our business staying for up to 25 years and enjoying a varied career. For those coming into the business at an entry-level, we're able to offer opportunities to start a career in Trade and/or Sales and more.

Come join the NZ lift truck market leader, "as there is nothing like a Crown for picking it up and putting it down" http://www.crown.com