Facilities Ranger, Mt Cook NP (Fixed-Term)

Department of Conservation (DOC); Canterbury; On-site; NZD 62,000 - 67,000; Full time

Job summary

The Department of Conservation (DOC) seeks a Facilities Ranger based at Aoraki / Mount Cook National Park to manage visitor pressure, maintain facilities, and support compliance and visitor experience outcomes. You will work across front-country areas, engaging with visitors and overseeing infrastructure at White Horse Hill carpark and campground.

Responsibilities include campground and carpark maintenance, managing peak-period parking, monitoring rules, providing park information, and upholding

Qualifications

• Strong customer service and ability to engage with a wide range of visitors
• Clear and effective communication skills
• Ability to work with people from diverse cultural backgrounds (additional languages an advantage)
• Calm, approachable manner with sound judgement in compliance and emergency situations
• Interest in conservation and understanding of National Park values
• Practical skills or experience in basic maintenance or field-based work
• Competence using technology, including Microsoft Office and booking/reporting systems
• Ability to work independently and as part of a team
• Current First Aid certificate
• Full New Zealand driver’s licence

Responsibilities

• Assist with maintenance of campground, carpark, and visitor facilities
• Manage vehicle parking at White Horse Hill carpark during peak periods to optimise space usage
• Monitor parking behaviour and report issues and observations
• Engage with visitors, providing information on paid parking requirements and park regulations
• Conduct inspections and basic maintenance of parking infrastructure (solar, batteries, cameras, kiosks, signage)
• Troubleshoot equipment issues and liaise with hardware providers as required
• Download and report traffic data to DOC insights teams
• Provide visitor information across front-country tracks and key visitor sites
• Educate visitors on National Park bylaws and elevate compliance issues where required
• Undertake campground fee compliance checks and concessionaire compliance checks
• Support track and facility maintenance projects within the National Park

Skills

Customer service

Communication

Diversity awareness

First Aid

Microsoft Office

Field maintenance

Teamwork

NZ driver’s licence

Tools

Booking systems

Job description

The Department of Conservation (DOC) seeks a Facilities Ranger based at Aoraki / Mount Cook National Park to manage visitor pressure, maintain facilities, and support compliance and visitor experience outcomes. You will work across front-country areas, engaging with visitors and overseeing infrastructure at White Horse Hill carpark and campground.

Responsibilities include campground and carpark maintenance, managing peak-period parking, monitoring rules, providing park information, and upholding