F&B Bar Manager — Lead Service & Sales in Queenstown

Hilton Worldwide, Inc.; Queenstown; On-site; NZD 60,000 - 80,000; Full time

Job summary

A leading global hospitality company in Queenstown, New Zealand, is seeking a Food and Beverage Bar Manager. In this role, you will be responsible for managing operations, delivering excellent guest experiences, and developing team members. The ideal candidate should have a passion for customer service and a commitment to meeting financial targets. You will work in a dynamic environment with opportunities for professional growth and benefits.

Benefits

Workplace flexibility

Professional leadership development framework

Worldwide career opportunities

Access to Hilton University and online learning programs

Free events and activities

Discounted gym membership

Free staff meal and daily dry-cleaned uniform

Discounted accommodation and food & beverage rates globally

Support for local volunteer activities

Fast track to Hilton Honors Silver status

Responsibilities

• Manage Food & Beverage service operations.
• Maintain exceptional levels of customer service.
• Recruit, manage, train and develop the Team.
• Manage guest queries in a timely and efficient manner.
• Drive sales to maximize budgeted revenue.
• Assist to develop menus.
• Be accountable for monthly stock takes.
• Incentivise Team Members to maximize sales and revenue.
• Pro-actively talk to customers to build relationships and drive revenue.

Skills

Ability to meet financial targets

Ability to comply with specific brand standards

Ability to work under pressure

Excellent grooming standards

Passion in the development of Team Members

Flexibility to respond to a range of different work situations

Job description

A leading global hospitality company in Queenstown, New Zealand, is seeking a Food and Beverage Bar Manager. In this role, you will be responsible for managing operations, delivering excellent guest experiences, and developing team members. The ideal candidate should have a passion for customer service and a commitment to meeting financial targets. You will work in a dynamic environment with opportunities for professional growth and benefits.