Dynamics and Application Support Analyst

Temperzone; Auckland; On-site; NZD 60,000 - 80,000; Full time

Job summary

A leading air conditioning manufacturer in Auckland is seeking a Dynamics & Application Support Analyst to transform the Microsoft Dynamics 365 and Power Platform environment. The ideal candidate has 2–3 years of experience with Dynamics 365 and Power Platform, plus 5+ years in IT support. This role offers comprehensive health insurance, flexible working hours, and opportunities for professional development.

Benefits

Comprehensive health insurance

Flexible working hours

Onsite cafeteria

Opportunities for continuous professional development

Qualifications

• 2–3 years experience with Dynamics 365 Customer Engagement and Power Platform.
• 5+ years in IT application/database support.
• Strong SQL and data modeling skills.
• Strong communication and ability to work independently.

Responsibilities

• Administer, configure, and optimize Dynamics 365 modules.
• Design and deploy Power Apps and Power Automate workflows.
• Work closely with stakeholders for scalable solutions.
• Provide technical support for ERP peripheral systems.
• Manage and maintain databases and prepare datasets.
• Monitor performance and troubleshoot issues.

Skills

Dynamics 365 Customer Engagement

Power Platform

SQL

Data modeling

JavaScript

C#

Soft Skills

Education

Microsoft certifications in Power Platform or Dynamics 365

Tools

Power Apps

Power Automate

SSRS reporting tools

Dataverse

Job description

Company Description

Welcome to Temperzone! As the recipient of the 2022 ARBS Product Excellence Award, we stand as Australasia's longest-serving air conditioning manufacturer. Our dedication to quality and eco-conscious initiatives reflects in our internationally acclaimed product line. Joining Temperzone means more than just employment, it's joining a tight-knit family where our culture and values permeate every aspect of our work.

Job Description

About the role

Are you passionate about leveraging technology to deliver business efficiency and innovation? Temperzone is looking for a skilled Dynamics & Application Support Analyst to play a pivotal role in shaping and supporting our Microsoft Dynamics 365 and Power Platform environment. If you thrive on solving problems, streamlining systems, and working with cutting-edge technology, this is your chance to make a real impact.

Key Responsibilities

• Champion Dynamics 365: Administer, configure, and optimize Dynamics 365 Customer Engagement modules to meet evolving business needs.
• Lead Power Platform Innovation: Design and deploy Power Apps and Power Automate workflows that improve operations and user experience.
• Collaborate and Consult: Work closely with stakeholders to translate business requirements into scalable solutions and deliver seamless integrations.
• Support Core Systems: Provide technical support for ERP peripheral systems, e-commerce platforms, and integration environments.
• Drive Data Excellence: Manage and maintain databases, prepare datasets, and develop queries to support reporting and analytics.
• Champion System Health: Monitor performance, troubleshoot issues, and maintain clear documentation and training materials.

Qualifications

What We’re Looking For:

• Experience: 2–3 years with Dynamics 365 Customer Engagement and Power Platform; 5+ years in IT application/database support with strong SQL and data modeling skills.
• Technical Skills: Familiarity with JavaScript, TypeScript, C#, or Power Fx; experience with SSRS reporting tools and Dataverse.
• Soft Skills: Strong communication, ability to work independently, and effective priority management.
• Qualifications: Microsoft certifications in Power Platform or Dynamics 365 highly desirable.

Additional Information

What We Offer

• Onsite cafeteria + parking + security.
• Receive comprehensive health insurance coverage with Unimed.
• Benefits include: EAP program, ANZ banking package, enhanced bereavement leave, paid jury service, employee discounts on heat pumps, an extra weeks annual leave after 6 years of service, education assistance for your children after 7 years of service plus more.
• Flexible working hours within 7am - 6pm.
• A supportive and inclusive working environment.
• Opportunities for continuous professional development.
• The chance to make a real impact on the safety and wellbeing of our teams.

How To Apply

• Follow the steps on Seek which takes you to our external link to answer a few brief questions.
• We aim to get in touch with you within 2 weeks following the submission of your application.