Duty Manager / Shop Assistant

Foodstuffs South Island Limited; Canterbury; On-site; NZD 27,000 - 39,000; Part time

Job summary

AAE 1313 Limited, a hospitality provider in Ashburton, Canterbury, New Zealand, seeks dedicated wait staff on a casual basis with an hourly wage of $23.95. Ideal candidates will excel in customer service within a fast-paced dining environment and be skilled in various food and beverage service techniques.

Responsibilities include taking orders, delivering service, maintaining hygiene, and training new staff while working evenings, weekends, and public holidays as required.

Qualifications

• Experience in wait staff or hospitality.
• Knowledge of food safety and responsible alcohol service.
• Excellent English communication, both verbal and written.

Responsibilities

• Deliver high-quality service to guests and maintain a welcoming atmosphere.
• Take accurate food and drink orders and process them efficiently using POS.
• Maintain dining areas clean and hygienic, adhering to health standards.
• Assist in training new staff on service protocols and menu knowledge.
• Handle guest inquiries and complaints professionally.

Skills

Wait staff experience

Customer service

English communication

Team player

Tools

POS systems

Trays & glassware

Menu software

Job description

Job Description

AAE 1313 Limited is a well-established hospitality provider located in Ashburton, Canterbury, New Zealand, known for delivering exceptional dining experiences. We are currently seeking dedicated wait staff to join our team on a casual basis, offering an hourly wage of $23.95. The ideal candidate will possess a strong understanding of customer service in a fast-paced environment and be skilled in various food and beverage service techniques.

Key Responsibilities

• Deliver high-quality service to guests, ensuring a welcoming atmosphere.
• Take accurate food and drink orders, processing them efficiently using POS systems.
• Maintain cleanliness and organization of dining areas, adhering to health standards.
• Assist in the training of new staff members on service protocols and menu knowledge.
• Handle guest inquiries and complaints with professionalism and courtesy.

Essential Skills & Qualifications

• Proven experience in a wait staff role or similar position within the hospitality industry.
• Strong knowledge of food safety practices and responsible alcohol service.
• Excellent communication skills, both verbal and written, in English.
• Ability to work collaboratively in a team-oriented environment.
• Flexibility to work evenings, weekends, and public holidays as required.

Tools & Equipment

• Point of Sale (POS) systems for order processing and payment handling.
• Dining service equipment including trays, silverware, and glassware.
• Cleaning supplies and equipment for maintaining hygiene standards.
• Menu management software for tracking inventory and specials.
• Communication devices for coordinating with kitchen and bar staff.

The work environment at AAE 1313 Limited is vibrant and customer-focused, requiring staff to be on their feet for extended periods. You will be part of a diverse team that values collaboration and effective communication. Our establishment prides itself on creating a supportive atmosphere where every team member contributes to the overall guest experience.