Digital Infrastructure Services & Platforms Manager

Northpower; Whangarei; On-site; NZD 60,000 - 80,000; Full time

Job summary

A leading utility provider in New Zealand is seeking a Digital Infrastructure Services & Platforms Manager to lead the evolution of their digital infrastructure. The successful candidate will combine technical expertise with commercial acumen while managing a team of engineers. Responsibilities include overseeing digital platforms, incident management, vendor relationships, and driving innovation. Candidates should have over 10 years of infrastructure experience, with a strong understanding of cloud technologies and ITIL practices. Competitive remuneration and professional growth opportunities offered.

Benefits

Competitive remuneration

In-house well-being programme

Life Insurance

Commitment to professional growth

Discounted gym membership

Qualifications

• 10+ years’ experience in digital infrastructure management, including 5 years in leadership roles.
• Strong technical knowledge of cloud technologies and enterprise-level systems.
• Excellent communication and leadership skills.

Responsibilities

• Lead the strategy for digital infrastructure, aligning with business goals.
• Manage a team of engineers and external providers for high-quality service delivery.
• Oversee the security and disaster recovery plans of digital infrastructure.

Skills

Leadership

Cloud technologies

Cybersecurity management

Commercial management

ITIL practices

Communication

Education

Degree in Computer Science or Information Systems

Job description

Digital Infrastructure Services & Platforms Manager

About the role: We’re looking for an experienced forward‑thinking manager to lead the evolution of our digital infrastructure. You’ll combine technical expertise, commercial acumen, and passion for innovation to deliver secure, scalable, future‑ready platforms and services. As the Infrastructure Services & Platforms Manager, you’ll be responsible for the design, management, and ongoing development of Northpower’s digital infrastructure. Working with a team of talented engineers, managed service providers, and external partners, you’ll ensure seamless delivery of platforms and services while driving continuous improvement.

Responsibilities

• Lead the strategy for Northpower’s digital infrastructure, aligning with business goals and future growth.
• Manage a team of engineers and external providers, ensuring consistent, high‑quality service delivery.
• Oversee digital infrastructure platforms, networks and services while maintaining robust security and disaster recovery plans.
• Act as a key escalation point for high‑priority (P1) incidents, supporting quick resolution and clear communication.
• Drive innovation by identifying new technologies, tools, and processes to enhance efficiency and reduce operational costs.
• Manage vendor relationships, contracts, and budgets to achieve maximum value and performance.
• Foster a strong team culture through coaching, mentoring, and professional development.
• Might require after‑hours availability and occasional travel.

About you

We’re looking for a visionary leader with operational strategy, commercial acumen, and hands‑on technical expertise. You’ll have:

• 10+ years’ experience in digital infrastructure management, including at least 5 years in leadership roles.
• Proven success designing, building, and managing complex infrastructure platforms.
• Strong technical knowledge of cloud technologies, modern infrastructure‑as‑code, and enterprise‑level systems.
• Experience with cybersecurity management, disaster recovery, and network architecture.
• Strong vendor and commercial management skills, including budget planning and delivery.
• Deep understanding of ITIL practices and service delivery processes.
• Excellent communication and leadership skills, able to engage technical teams and senior business stakeholders.
• A degree in Computer Science, Information Systems, or equivalent experience.

What’s in it for you

• Competitive remuneration.
• An in‑house well‑being programme, peer support network (Kaitiaki) and EAP services.
• Life Insurance and group discounted medical insurance.
• Commitment to professional growth and development.
• A friendly workplace where people are valued and appreciated.
• Family‑friendly events and discounted gym membership along with various retail discounts.

About us

Northpower is an electricity and fibre network provider for Whangārei and Kaipara, with more than 60,000 connected customers. We are one of the largest multi‑utility contractors in New Zealand, servicing the needs of clients in transmission, distribution, generation, fibre, renewables, and commercial sectors. We have a reputation for excellence and innovation, providing commercially viable solutions for electrical and telecommunication design, construction, and maintenance requirements.

We have over 1,400 staff working together across 16 locations to keep the power on and the lights going for our customers.

Get in touch!

Bring your technical expertise, strategic vision, and leadership skills, and we’ll provide the tools, support, and opportunities to help you thrive and make a real impact.

Apply now via #REQ1747 and take the lead in shaping Northpower’s digital infrastructure future!

New Zealand work rights are required for the role.

Pre‑employment checks will include a criminal history check, drug and alcohol testing, and a medical assessment.