Customer Transformation - Manager

PwC; Wellington; Presencial; NZD 120.000 - 180.000; Jornada completa

Descripción de la vacante

PwC Wellington is seeking a Salesforce consulting generalist at manager level to advise clients on Salesforce applications, analyse needs, implement solutions and train users. You will lead cross-functional teams, mentor staff, manage budgets and timelines, and identify opportunities to enhance client outcomes while upholding PwC standards and values.

You will also partner with clients to define success metrics and ensure adoption across business units, leveraging PwC's global resources and

Formación

• Leads and mentors team members to deliver client work.
• Owns projects from planning to completion with budget oversight.
• Partners with leadership to ensure quality, timelines, and deliverables.
• Identifies opportunities for value and growth within client engagements.
• Upholds PwC standards and independence requirements.

Responsabilidades

• Analyse client needs across Salesforce applications and advise on best-fit solutions.
• Implement software solutions and provide training to client staff.
• Support seamless utilisation of Salesforce applications for clients.
• Lead with integrity and authenticity to deliver client value and outcomes.
• Coach and develop team members and manage performance to meet expectations.

Conocimientos

Leadership

Mentoring

Project management

Client engagement

Herramientas

Salesforce

PwC methodologies

Descripción del empleo

Management Level

Manager

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm’s code of conduct, and independence requirements.

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Yes

Job Posting End Date