Compliance Support Officer

Environment Canterbury; Christchurch; On-site; NZD 70,000 - 90,000; Full time

Job summary

Environment Canterbury, the regional council for Waitaha Canterbury, is looking for a Regulatory Compliance Support Officer. The role focuses on monitoring water use and metering data, assessing compliance with consent conditions, and engaging with consent holders to resolve issues.

You will contribute to compliance monitoring programmes and support sustainable resource management to maintain environmental standards across the region.

Qualifications

• High level of customer service.
• Ability to interpret legislation and regulations.
• Ability to work in a team or independently to hit targets.

Responsibilities

• Monitor compliance via desktop-based assessments and analysis of water use and metering data.
• Assess compliance with regulatory requirements and resource consent conditions.
• Engage with consent holders to address compliance matters.
• Assess and grade compliance and non-compliance; contribute to monitoring programmes.
• Support sustainable resource management and environmental standards across the region.

Skills

Customer service

Legislation interpretation

Teamwork & independent work

Education

Understanding of the RMA and local government processes

Job description

Job Category: Government, Defence & Emergency

• Make a difference for future generations
• Communicatekey messages anddata to a number of different stakeholders
• Contribute to robust and effective compliance monitoring.

At Environment Canterbury, we're working together to shape a thriving and resilient Canterbury for current and future generations.

As the regional council for Waitaha Canterbury, we care for the region's air, land, water, and communities. Working alongside mana whenua Ngāi Tahu, stakeholders, and communities, we deliver three essential services:

• Environmental Regulation and Protection
• Community Preparedness and Response to Hazards
• Public Transport

As Canterbury continues to grow and change, so do we. We operate in a dynamic environment, responding to evolving legislation, policy, and community needs while continuing to deliver for our communities, partners, and te taiao (the environment). Adapting to change, embracing new opportunities, and finding better ways of working are all part of creating great outcomes for Canterbury.

This role is part of our Regulatory Compliance Support Team, a specialist group responsible for monitoring compliance through desktop-based assessments and analysis. The primary focus of the position is monitoring water use and metering data, assessing compliance with regulatory requirements and resource consent conditions, and engaging with consent holders to address compliance matters.

Compliance Support Officers assess and grade compliance and non-compliance, develop a strong understanding of relevant legislation and regulatory frameworks, and contribute to the delivery of compliance monitoring programmes. You will play a key role in supporting sustainable resource management and ensuring environmental standards are maintained across the region.

For more information on this role, please refer to the job description at the bottom of the advert.

We're looking for someone who is confident interpreting and analysing data, comfortable providing guidance and advice, and capable of making sound regulatory decisions. Accurate time recording and administration are an important part of the position.

To be successful in this role you’ll bring:

• A high level of customer service
• The ability to interpret legislation
• Capable of working in a team as well as individually to hit targets

You will ideally have:

• An understanding of the RMA andlocal government processes, and/or a relevant qualification in a related discipline
• Experience with conflict and conflict resolution

We're a values-led organisation, and our values shape how we work, make decisions, and support each other every day.

• Kaitiakitanga (Stewardship) We make good decisions today for a better tomorrow.
• Pononga (Integrity) – we act honestly, take responsibility and o what we say.
• Manaakitanga (People First) - we put people first and treat everyone with care and respect.
• Whanaungatanga (Collaboration) – We build strong relationships and achieve more together.
• Māiatanga (Can Do)- We are brave solution focussed and make things happen.

Our values guide the way we work and shape our workplace culture. Throughout the recruitment process, you'll have the opportunity to share examples of how your experiences and approach align with these values.

We know that diverse perspectives, experiences, and ways of thinking help us make better decisions and achieve better outcomes for our communities and environment. That's why we're committed to creating an inclusive workplace where everyone feels valued, respected, and able to contribute.

We're also on a journey to become a Treaty partner of excellence. We support our people to grow their confidence and capability in te ao Māori and encourage the use of kaupapa Māori, mātauranga Māori, and te reo Māori in our everyday mahi. Wherever you are on your journey, you'll be welcomed and supported.

Applications close Wednesday 11 November.

To keep recruitment moving, we review applications as we receive them and may begin interviews before the closing date. The advertising period may be shortened as the process progresses.

To be considered for this opportunity, candidates must have the legal right to work in New Zealand at the time of application and hold work rights that will enable them to fulfil the full term of employment.

Shortlisted candidates will be required to complete an interview process, reference checks, and a criminal history check. Additional background checks may be required depending on the nature of the role.

If you're excited about this role but don't meet every requirement in the position description, we still encourage you to apply.