Club Manager

24-7 Fitness; Wellington; On-site; NZD 39,000 - 44,000; Full time

Benefits offered by this job

Complimentary 24/7 Fitness membership

Training & development

Job summary

24/7 Fitness Paraparaumu is seeking an enthusiastic Club Manager to lead the day-to-day operation of our Paraparaumu club, delivering outstanding member experiences and maintaining the high standards the brand is known for.

The role covers member tours, sales, social media content, events, and weekly administration. We value client focus, reliability, and a friendly, proactive attitude; prior fitness industry experience is an advantage but not essential.

Qualifications

• Natural ability to work with people.
• Excellent communication and relationship-building skills.
• Comfort with sales and member onboarding.
• Organisation, reliability and attention to detail.

Responsibilities

• Deliver exceptional customer service and welcome members.
• Lead tours and membership sales to grow the club.
• Create a welcoming community and maintain club presentation.
• Manage member inquiries in person and online, including admin tasks.
• Develop engaging social media content and run member activities.

Skills

Customer service

Sales

Leadership

Communication

Organisation

Job description

Full-Time | 30+ Hours Per Week
$28.50 – $32.00 per hour (depending on experience)

Club Manager – Paraparaumu

24/7 Fitness Paraparaumu

At 24/7 Fitness, we believe a great gym is built by great people.

We're looking for an enthusiastic, organised and people-focused Club Manager to lead our Paraparaumu club. Paraparaumu has a strong and loyal membership base, making it an incredibly rewarding club to manage.

This is a role for someone who enjoys taking ownership, building relationships and creating an environment where members genuinely enjoy training.

Hours

Monday – Friday: 9:00am – 4:00pm

Evening Shifts (Optional):

• Monday: 4:00pm – 7:00pm

• Wednesday: 4:00pm – 7:00pm

Total: 38.5 hours per week

About the Role

As Club Manager, you'll be responsible for the day-to-day operation of the club, ensuring every member has an outstanding experience while maintaining the high standards 24/7 Fitness is known for.

Your responsibilities will include:

• Delivering exceptional customer service.
• Welcoming and supporting new members.
• Conducting club tours and membership sales.
• Building relationships with members and creating a welcoming community.
• Maintaining exceptional presentation and cleanliness throughout the club.
• Managing member enquiries both in person and online.
• Creating engaging social media content.
• Running small member engagement activities and challenges.
• Completing weekly administration and reporting.
• Identifying opportunities to grow membership and improve member retention.

About You

We're looking for someone who:

• Naturally enjoys working with people.
• Takes pride in creating an outstanding customer experience.
• Is organised and self-motivated.
• Has excellent communication skills.
• Can confidently work independently.
• Has strong attention to detail.
• Is reliable, professional and accountable.
• Loves health, fitness and helping others succeed.

Previous experience within the fitness industry is an advantage, but attitude, personality and a willingness to learn are even more important.

What We Offer

• Competitive starting hourly rate of $28.50–$32.00 depending on experience.
• Monday to Friday role with no weekend work.
• A supportive management team invested in your success.
• Ongoing training and professional development.
• The opportunity to make a genuine impact within your own club.
• Complimentary 24/7 Fitness membership.

If you're someone who takes ownership, enjoys building strong relationships and wants to make a real difference in a community-focused fitness club, we'd love to hear from you.