Cinema Guest Services & POS Specialist

EVT Group; Hamilton; On-site; NZD 40,000 - 52,000; Full time

Job summary

EVT Group is seeking a Cinema Sales Attendant to deliver friendly service at the ticket desk and concessions. You will manage queues, process sales, and ensure accurate pricing and change while keeping the venue clean and well stocked.

As part of the team, you will greet customers warmly, verify IDs when needed, and uphold health and safety standards in a fast-paced cinema setting. A positive, reliable attitude is essential for success on rostered shifts.

Qualifications

• Mandatory: people management, customer focus, excellent communication, rostered shifts, honesty and reliability, positive attitude.
• Preferred: experience in a customer service orientated business.

Responsibilities

• Operate the Point of Sale system and sell tickets, food and drinks with a smile.
• Ensure customers are charged correctly and provide accurate change.
• Advise customers on tickets and check student/beneficiary ID when required.
• Maintain cleanliness of surfaces and food/drink preparation areas.
• Assist with stock replenishment and back-up POS duties during shifts.
• Ensure tills balance; report any discrepancies to the supervisor.
• Greet customers, manage queues, and direct seating as required.
• Follow health and safety procedures and contribute to a safe cinema environment.

Skills

People management

Customer focused

Excellent communication

Rostered shifts

Honest and reliable

Positive can-do attitude

Work experience in customer service

Job description

EVT Group is seeking a Cinema Sales Attendant to deliver friendly service at the ticket desk and concessions. You will manage queues, process sales, and ensure accurate pricing and change while keeping the venue clean and well stocked.

As part of the team, you will greet customers warmly, verify IDs when needed, and uphold health and safety standards in a fast-paced cinema setting. A positive, reliable attitude is essential for success on rostered shifts.