Checkout Team Member - The Warehouse, Feilding (Part-time)

The Warehouse; Aorangi; On-site; NZD 28,000 - 33,000; Part time

Benefits offered by this job

Team Card: Access to discounts across

Birthday Leave

Here for Good Leave

Career Progression

Plus loads more!

Job summary

The Warehouse in Feilding, New Zealand, is seeking a friendly and efficient Checkout Team Member to join our retail family. As a crucial part of our front-line team, you'll be responsible for ensuring a positive shopping experience for our valued customers.

Hours include Thursday and Saturday evenings, with responsibilities spanning checkout operations, handling payments, customer assistance, and teamwork to keep queues moving.

Qualifications

• Excellent customer service skills with a friendly and approachable demeanour.
• Strong communication abilities, both verbal and written.
• Proficiency in operating Point of Sale (POS) systems and cash registers.
• Solid mathematical skills for handling cash and processing transactions accurately.
• Keen attention to detail to ensure error-free work.
• Ability to work efficiently in a fast-paced retail environment.
• Previous experience in retail or customer service is desirable but not essential.

Responsibilities

• Operate the checkout counter efficiently, processing customer transactions accurately and promptly.
• Provide exceptional customer service, greeting customers with a warm smile and assisting with enquiries.
• Handle cash, credit card payments, and other forms of tender with precision.
• Maintain a clean and tidy checkout area.
• Assist with bagging items and ensuring customers' purchases are properly packaged.
• Stay informed about current promotions, store policies, and product information to address customer questions.
• Collaborate with team members to maintain a smooth flow of customers through the checkout area.
• Perform end-of-day reconciliation of cash registers and prepare cash deposits.
• Assist with additional tasks as required, such as returns processing or stock replenishment.

Skills

Customer service

Communication

POS systems

Cash handling

Attention to detail

Retail experience

Tools

POS system

Job description

Ko wai mātou – Who we are

At The Warehouse, we believe in fostering a supportive and inclusive work environment. Our commitment to sustainability, ethical sourcing, and community support reflects our core values. We're proud to be making a positive impact on our planet and local communities.

Company Description

Ko wai mātou – Who we are

At The Warehouse, we believe in fostering a supportive and inclusive work environment. Our commitment to sustainability, ethical sourcing, and community support reflects our core values. We're proud to be making a positive impact on our planet and local communities.

Job Description

Te kaupapa o te tūranga – About the role.

Hours Of Work Are

• Thursday 4:00pm - 8:00pm
• Saturday 4:00pm - 8:00pm

The Warehouse in Feilding, New Zealand, is seeking a friendly and efficient Checkout Team Member to join our retail family. As a crucial part of our front-line team, you'll be responsible for ensuring a positive shopping experience for our valued customers.

• Operate the checkout counter efficiently, processing customer transactions accurately and promptly
• Provide exceptional customer service, greeting customers with a warm smile and assisting with enquiries
• Handle cash, credit card payments, and other forms of tender with precision
• Maintain a clean and tidy checkout area
• Assist with bagging items and ensuring customers' purchases are properly packaged
• Stay informed about current promotions, store policies, and product information to address customer questions
• Collaborate with team members to maintain a smooth flow of customers through the checkout area
• Perform end-of-day reconciliation of cash registers and prepare cash deposits
• Assist with additional tasks as required, such as returns processing or stock replenishment

Qualifications

• Excellent customer service skills with a friendly and approachable demeanour
• Strong communication abilities, both verbal and written
• Proficiency in operating Point of Sale (POS) systems and cash registers
• Solid mathematical skills for handling cash and processing transactions accurately
• Keen attention to detail to ensure error-free work
• Ability to work efficiently in a fast-paced retail environment
• Physical stamina to stand for extended periods and lift items of varying weights
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Previous experience in retail or customer service is desirable but not essential
• A positive attitude and willingness to learn and grow within the organisation

Additional Information

Tā mātou tāpaetanga – What we offer

• Team Card: Access to discounts across our brands.
• Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year!
• Here for Good Leave: To do good in your community you'll have one day of paid leave every year!
• Career Progression: an excellent stepping stone into other internal opportunities.
• Plus loads more!