Change Lead

Health New Zealand - Te Whatu Ora Waitematā; Auckland; On-site; NZD 110,000 - 160,000; Full time

Job summary

Health New Zealand Waitematā is seeking a Change Lead for the Northern Region to guide service-level change during hospital facility development and redevelopments. You will partner with project managers, lead documentation, and ensure clinical services transition with minimal disruption.

You will apply change management and project management best practice, develop business cases, service briefs, and models of care, and mentor colleagues as the region undertakes major capital projects over the

Qualifications

• Extensive knowledge of health services.
• Experience establishing relationships with project managers, end-users and stakeholders.
• Experience developing business cases, service briefs, models of care and schedules of accommodation.
• Strong change management and project management skills.
• Ability to lead service-level change and transition planning in healthcare environments.

Responsibilities

• Acting as a primary lead for the service in all matters pertaining to development or refurbishment of a clinical facility.
• Partnering with project managers within the Infrastructure team.
• Developing documentation including business cases, service briefs, models of care and schedules of accommodation.
• Establishing and managing project work streams required to support service delivery.
• Apply change management tools and project management activities to facilitate build projects.
• Provide input and oversight of the disruption notice process and support colleagues to undertake operational planning as required to mitigate potential organisational risks.

Skills

Health services knowledge

Change management

Project management

Stakeholder engagement

Documentation skills

Job description

Change Lead Northern RegionFull-Time Fixed Term 1 Year

Supportive and positive team cultureFlexible working environmentCommitment to personal development and mentoring

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As a Change Lead, you will play a critical role in delivering healthcare infrastructure projects, ensuring clinical services are effectively transitioned into new and redeveloped facilities across the Northern region.

This is a unique opportunity to join a professional and dynamic team committed to supporting clinical services throughout the facility development project management lifecycle. Health NZs Northern region has a commitment to significant capital investment projects over the next two years. The Change Lead role is integral to our focus on enabling the delivery of excellent clinical facilities that enhance the experience of patients and service providers.

Your extensive knowledge of health services will help establish successful relationships with relevant project managers, end-users and stakeholders to deliver on required outcomes.

The Change Lead is responsible for leading service‑level change and transition planning to ensure clinical services are successfully implemented within new or redeveloped facilities, minimising disruption and maximising operational readiness.

Key responsibilities will include:

• Acting as a primary lead for the service in all matters pertaining to development or refurbishment of a clinical facility
• Partnering with project managers within the Infrastructure team
• Developing documentation including business cases, service briefs, models of care and schedules of accommodation
• Establishing and managing project work streams required to support service delivery
• Apply change management tools and project management activities to facilitate build projects
• Provide input and oversight of the disruption notice process and support colleagues to undertake operational planning as required to mitigate potential organisational risks

Committed to excellence, we will support your on-going personal development and provide mentoring to assist you to transition into the role. If you are a registered healthcare professional, we are also keen to support opportunities which allow you to maintain your annual practising certification.

About Us

Health New Zealand Waitematā provides health services to approximately 650,000 residents of the North Shore, Waitakere, and Rodney areas. It has the largest population of any district health area.

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

About You

• Extensive knowledge of health services
• Experience establishing successful relationships with project managers, end-users and stakeholders
• Experience developing business cases, service briefs, models of care and schedules of accommodation
• Strong change management and project management skills
• Ability to lead service‑level change and transition planning within healthcare environments
• Working at Health New Zealand

Job Reference: WDHB22163