Casual Retail Assistant – On-Call, Weekend Shifts

Ngāi Tahu Group; Auckland; On-site; NZD 30,000 - 36,000; Part time

Job summary

All Blacks Experience in Auckland is seeking a Retail Assistant to greet visitors and deliver memorable service in our immersive retail space. As a frontline team member, you will help guests browse our range, process purchases, and keep the store well presented.

You will engage with a diverse audience from around the world, manage POS transactions, and learn about New Zealand rugby history. This casual, on-call role requires weekend and holiday availability and a positive, team-oriented

Qualifications

• Experience in retail, tourism, hospitality or another customer-facing environment.
• Willingness to learn te reo Māori and tikanga Māori.
• Comfortable using point-of-sale systems and learning new technology.

Responsibilities

• Provide exceptional customer service in the retail space and help guests with purchases.
• Share knowledge of our retail range and assist customers in finding the right products.
• Keep the store presented to a high standard and organized.
• Engage with visitors from diverse backgrounds and help bring the All Blacks Experience to life.
• This is a casual, on-call position with shifts based on demand, weekends, public holidays and cover.

Skills

Customer service

Retail experience

Communication

Team player

POS systems

Tools

POS systems

Job description

All Blacks Experience in Auckland is seeking a Retail Assistant to greet visitors and deliver memorable service in our immersive retail space. As a frontline team member, you will help guests browse our range, process purchases, and keep the store well presented.

You will engage with a diverse audience from around the world, manage POS transactions, and learn about New Zealand rugby history. This casual, on-call role requires weekend and holiday availability and a positive, team-oriented