Casual - Custody Officer

Public Service; Greymouth; On-site; NZD 75,000 - 79,000; Full time

Job summary

New Zealand Police in Greymouth is seeking a Casual Custody Officer to manage detainee welfare in custody, during transit and at court venues. You will need strong communication, resilience and a calm, professional approach to de‑escalate potential risks.

Applicants must hold a NZ driver licence, be a NZ citizen or resident, and pass pre‑employment medical and drug tests. Starting salary is $75,495 pro rata, with a casual contract and mandatory online psychometric testing.

Qualifications

• Strong communication skills, both verbal and written.
• Ability to de-escalate situations calmly.
• Attention to detail and accurate record keeping.
• Duty of care and welfare for detainees.
• Ability to work in a team and cover shifts.

Responsibilities

• Manage welfare of detainees across custody suites, courts and transit.
• Maintain health and safety in custody.
• Communicate effectively with staff and external partners.
• Remain professional in challenging situations.

Skills

Strong communication

Resilience

Attention to detail

Duty of care

Team player

De-escalation

Job description

## Mō tēnei tūranga mahi | About this roleNew Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes. We’re working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver ‘Our Business’ and achieve long-term change. **Custody Officer - Casual**· **Based at** **Greymouth**· **Starting salary of $75,495.00 (pro rata as a casual)**· **Police Employee**· **Casual Contract – x2 positions**· **JR** **6036102**· **Required to complete an online psychometric testing**· **Required to successfully pass the Physical Competency Test (PCT)**· **Able to attend the NZ Police College in Wellington or Auckland for 4 weeks training****E tῡ ki te kei o te waka, kia pakia koe e ngā ngaru o te wā.***Stand at the stern of the canoe and feel the spray of the future biting at your face***Mō te tūnga | About the role**As a New Zealand Police Custody Officer, you will join our highly skilled and professional team to manage the health and safety of detainee’s whilst they are in our custody and during transit.This is an exciting opportunity to join our Custody Unit based in Greymouth. As a Custody Officer, you will manage and maintain the welfare of people detained in our care across our Custody Suites, Court Houses and in transit within the Greymouth District. Through an empathetic approach, you treat everyone in a dignified manner regardless of their circumstances.West Coast area covers from Karamea in the North to Haast in the South. The main town is Greymouth with Westport in the North and Hokitika in the South. It’s a diverse region with great lifestyle benefits. The West Coast is part of the Tasman Policing district in the South island of New Zealand**Key Accountabilities:*** You will be able to uncover and collect information using your active listening and communication skills.* You will be resilient when faced with adverse situations, maintaining composure, and working alongside team members to mitigate and de-escalate potential risk.* You will work collaboratively with external stakeholders to ensure appropriate care and support for vulnerable detainees is available.* In a fluid operational environment, you must be adaptable to change, remain vigilant to detainee needs and maintain high standards of professionalism that align with our business* Demonstrate commitment to ongoing training.**He aha taau e kawe mai | What you’ll bring**Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.* Strong communication skills, both verbal and written.* Resilience and perseverance, with the ability to de-escalate situations in a calm and professional manner.* Strong attention to detail, accurate and precise, with the ability to record and prepare information such as statements for court.* Duty of care, understanding the welfare, health, safety, and level of care required for detainees.* Strong team player, reliable, trustworthy, flexible to work shifts, weekends, public holidays.**Whakaritenga motuhake | Special requirements****To be eligible to apply you must:*** Hold a full New Zealand Driver Licence* Be a New Zealand citizen or hold permanent residence.* Be physically fit and able to compete a fitness assessment as part of your recruitment process (https://www.youtube.com/watch?app=desktop&v=cRgqAjTO\\_yw)* Be willing to complete a pre-employment Medical Assessment (including a drug test)* Be able to work a variety of shifts , including weekends and public holidays. Flexibility is required as you may need to cover night shifts if / when required.This role is **Individual Contributor/Emerging Leader** level. You can refer to Indicators for Success for further information on the requirements**To view the position description for this role please copy and paste this link into a new browser:**https://teams.sp.police.govt.nz/pac/od/pd/Documents/District-based%20Position%20Descriptions/Custody%20Officer.pdf **Mo tātou | About us**New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government’s largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways.The work you’ll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.***To view more detailed information about our recruitment process along with further details about requirements please click below link:***Applicant Information Pack (External)**Tono ināianei | Apply now**If this position sounds like you, click apply now and submit a tailored CV. You will be required to submit an application form. Before confirmation of hire, pre-employment checks will be undertaken which include reference, drug and alcohol testing and police vetting prior to any written offer being made.For further information on the application process, please copy and paste this URL: https://www.police.govt.nz/careersAll applications must be submitted online and will not be accepted directly via email. All applicants must have the right to work in New Zealand.**Utu ā-tau | Salary**This position is covered by a collective agreement and salary will commence between $75,495.00 and $78,910.00 (pro rata) for casuals dependent on skills and experience relevant to the role.If you are an internal applicant, you must apply internally through the police system. You must provide an alternative contact email address and state your future commitments should you be successful in the next stage of the recruitment process.Please note: Deadline for applications is 5:00 pm on Friday 25th September however please note that if we experience a high volume of applications this may be taken down earlier. Applications will be reviewed and progressed through the process prior to the advert closing so don’t delay and apply now!**If you have any questions about this vacancy, please contact** **[e-mail]**