Cash Analyst

BNZ; Auckland; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible working

Generous leave

Wellbeing

Job summary

BNZ in Auckland is seeking a meticulous Cash Services professional to perform daily reconciliations, investigations and reporting. You will work in a small team within a larger bank, in a hybrid role with three days in the office.

The role emphasizes strong numerical skills, attention to detail and clear communication with stakeholders and suppliers to support accurate financial operations.

Qualifications

• Must be super organised with strong numerical and pattern recognition abilities.
• Excellent attention to detail and analytical thinking are essential.
• Good time management and clear written/verbal communication are required.

Responsibilities

• Daily reconciliations of suspense accounts.
• Communications with key stakeholders and suppliers, asking questions to understand.
• Investigation of discrepancies or customer claims.
• Reporting using Excel or other tools, project delivery and analysis activities where required.
• Support the wider Operations tīma and Bank.

Skills

Analytical thinking

Attention to detail

Time management

Communication skills

Numerical proficiency

Tools

Excel

Job description

Worker Type: Permanent

Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way." We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same.

Ko mātou tēnei | This is Us Cash Services have a role in keeping the Bank safe, managing our money well, whilst supporting our customers and other tīma (teams) to deliver on our promises, every day, consistently.

You will be super organised, love numbers and patterns. You will benefit from being part of a small tīma, as part of a larger organisation who cares about its customers, people and what that can offer you as your career progresses.

About the Role

Mō te Tūranga | We sat down with the People Leader (who you'd report to), and they let us know the following about the role:

• This is a permanent, full time opportunity based in Auckland.
• This is a hybrid role with three days in the office and two days where you can work flexibly. Anchor days in the office are currently Monday, Tuesday and Wednesday; however, these may be subject to change.

What are the day-to-day tasks the person will complete?

• Daily reconciliations of suspense accounts.
• Communications - both written and verbal with key stakeholders and our suppliers - asking questions to understand.
• Investigation of discrepancies or customer claims.
• Reporting using Excel or other tools, project delivery and analysis activities where required.
• Support the wider Operations tīma and Bank.

What is the tīma culture and environment like?

We are a small tīma who focus on working hard, delivering results, and having fun along the way. We take our role and supporting our customers seriously and being able to rely on each person to speak up and recognise when things don't feel right is important to us. Our tīma tag is 'Never a dull moment in cash' as no two days are the same.

What is the most challenging thing about this opportunity?

Being able to pivot as necessary to support with delivery of the team’s strategic ambition. Being able to mahi in 'the grey', to see patterns within the data and knowing what tools will help you find the answers and give clear guidance.

What is the most exciting thing about this opportunity?

Continuous improvement to our processes, keeping our Bank safe through good risk practice and help solve investigations.

What specific Tech skills are required to be successful?

Comfortable using a range of technology tools, including Excel, and quick to learn new systems and processes.

What is your favourite thing about working for BNZ?

Our people and the genuine purpose behind what we do, helping and supporting our customers every day.

What attributes will this person display in order to be successful in this role?

• Can mahi confidently on their own, without distraction.
• Be able to pivot as necessary to achieve goals.
• Excellent attention to detail and a curious mind.
• Strong time management skills.
• Good communication skills both verbally and written.
• Excellent analytical understanding and ability.

Come to the Bank of New Zealand

Our purpose is to serve customers well and help our communities prosper. Every day we find ways for our customers, our people, and our communities to thrive through strong values, diverse teams, and great people - just like you.

Please Note: Applications for this vacancy close on Thursday 27 August 2026. We review applications as they are received and may close applications early.

"Ehara taku toa i te toa takitahi, nanging? he toa takitini" - Success is not the work of an individual, but the work of many.

Closing Date: 27 August 2026

Welcome to BNZ Careers! We are excited for you to apply for a role with us. We're the bank for New Zealand. Our purpose is to serve customers well and help our communities prosper. Every day we find ways for our customers, our people, and our communities to thrive through strong values, diverse teams, and great people - just like you.