Business Support Specialist

TribeRecruit New Zealand; Auckland; Hybrid; NZD 75,000 - 95,000; Full time

Benefits offered by this job

$80 extra per night duty completed

Job summary

Jora New Zealand is seeking a SAP‑experienced professional for a temporary role in Auckland CBD. You will support production tallies, SAP master data, and cross‑functional teams, with hybrid office pattern and afterhours coverage.

Ideal candidates bring FMCG exposure, strong attention to detail, and the ability to multitask in a fast‑paced environment. The role includes NZ/AU hours and weekend roster obligations.

Qualifications

• SAP experience, preferably within FMCG.
• Experience in order and delivery execution is a plus.
• Organized and able to multitask.
• Team player and proactive.
• Strong attention to detail.
• Enjoys being the go-to person.

Responsibilities

• Submit Production Tallies/ Distribution reports /Product Launches & Deletion Notices reports and updates on time
• Keep systems running smoothly by logging and raising system issues, helping find solutions, and guiding the team on updates
• Maintain accurate SAP data, including setting up new routes or product details that impact production and delivery
• Create and update SAP training guides as required
• Provide basic support to distribution and site teams
• Work with suppliers and service providers
• Analyze and maintain applications and data
• Ensure contractual obligations and service level agreements are met
• Support the team with additional tasks as needed

Skills

Attention to detail

Multitasking

Team player

Proactive

Tools

SAP

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

About the Opportunity

This is a temporary role based in Auckland CBD, starting ASAP.
Our client is a large, global business and a pioneer in the FMCG industry. You will be joining a complex and fast paced environment, working within a high performing team and servicing customers across the country to provide NZ with home essentials.

What You’ll Bring

We are seeking someone with SAP experience, preferably within the FMCG sector.

• Submit Production Tallies/ Distribution reports /Product Launches & Deletion Notices reports and updates on time
• Keep systems running smoothly by logging and raising system issues, helping find solutions, and guiding the team on updates
• Maintain accurate SAP data, including setting up new routes or product details that impact production and delivery
• Create and update SAP training guides as required
• Provide basic support to distribution and site teams
• Work with suppliers and service providers
• Analyze and maintain applications and data
• Ensure contractual obligations and service level agreements are met
• Support the team with additional tasks as needed

We are looking for someone who is comfortable with the following schedule:** Required to work weekend shifts every 5th and 6th week.
E.g. Week 1 to Week 4 hours worked Mon to Fri, Week 5 & Week 6 hours worked Mon, Tue, Wed, Sat & Sun (Thu and Fri are Rostered days off)
**Working hours can be between 8am and 5pm when covering NZ tasks and 10.30am – 7pm when covering AU tasks. This will be discussed in detail during interview.
**Hybrid working – 3 days in the office Mon & Wed Compulsory and third day is chosen by employee.
**Afterhours to be performed at least once a week but sometimes twice (This is due to only having a 6-person rotation to cover 7 days of afterhours)
**When rostered on Afterhours, person will need to perform a task (NDD) at 9pm to 9:45pm. An extra payment is given on top of base for this.

Additionally you’ll:

• Have SAP experience, ideally in an FMCG environment
• Experience in order and delivery execution is a plus
• Organized and able to multitask
• Team player and proactive
• Strong attention to detail
• Enjoys being the go-to person

What’s on Offer

Flexibility and Hybrid Working

• Hybrid working, 3 days in office weekly
• Monday and Wednesday fixed, third day you choose!
• Mix of NZ and AU coverage hours

• $80 extra per night duty completed

• Collaborative team with great banter
• Supportive, high performing BAU environment
• Regular shared lunches and connection

• Hands on SAP processes and master data
• EDI monitoring and system issue solving
• Cross functional stakeholder exposure

To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.

At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.