Availability Operations Specialist

Woolworths Supermarkets; Auckland; On-site; NZD 60,000 - 85,000; Full time

Benefits offered by this job

Team discounts

Sonder support program

Career opportunities

Job summary

Woolworths Supermarkets New Zealand is seeking a capable Team Leader to co-ordinate daily store operations, guide the swarm, and ensure processes are followed accurately and on time.

You will lead on-the-job training, promote safety, escalate issues promptly, and collaborate across functions to deliver consistent, customer‑facing excellence in a fast-paced retail environment.

Flexibility to work four weekend shifts per month and at least one evening per week is required.

Qualifications

• Process excellence and continuous learning mindset.
• Ability to build collaborative partnerships with stakeholders.
• Experience leading teams, delegating, coaching and giving feedback.
• Understanding of compliance within retail operations.
• Actions aligned with company values and culture.

Responsibilities

• Execute Operational Routines: Follow set routines to complete processes accurately and on time, including managing inwards goods, ensuring price integrity, and completing all inventory tasks and stocktakes.
• Lead Team & Training: Lead the 'swarm' within your function, ensuring work is completed correctly, and provide on-job training and coaching for new and existing team members.
• Champion Safety: Actively promote a safe and healthy work environment by following protocols, reporting hazards, and prioritizing wellbeing.
• Resolve Issues & Support Store: Timely escalate process issues for resolution and step up as Acting Store Manager on scheduled shifts.
• Foster Collaboration: Actively participate in 'Better Together' connections to strengthen team collaboration and communication.

Skills

Process Excellence

Collaborative Partnerships

Effective Team Leadership

Compliance Expertise

Values-Aligned Behavior

Job description

Manage and maintain process flow for an assigned workstream.Collaborate closely with your Team Leader and 'swarm' to ensure efficiency.Ensure uninterrupted process completion and strict adherence to established guidelines.Working with Woolworths Supermarkets New Zealand | Te Mahi ki Woolworths Supermarkets New ZealandWith over 185 stores and 20,000 team members across Aotearoa, we've made it our mission to make Kiwi lives a little better every day.We're friendly, down-to-earth, and energetic - we work hard but we have a great time doing it, and we love what we do. There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you'll be working with a business that touches the lives of three million New Zealanders a week.We embrace diversity of thought and love to take on challenges with a pragmatic and innovative approach. Our culture thrives on mutual respect, care, curiosity, openness, and a proactive attitude. We continually seek ways to pair, collaborate, support, and learn from each other as a team!What you'll do | Hei mahiExecute Operational Routines: Follow set routines to complete processes accurately and on time, including managing inwards goods, ensuring price integrity, and completing all inventory tasks and stocktakes.Lead Team & Training: Lead the 'swarm' within your function, ensuring work is completed correctly, and provide on-job training and coaching for new and existing team members.Champion Safety: Actively promote a safe and healthy work environment by following protocols, reporting hazards, and prioritizing wellbeing.Resolve Issues & Support Store: Timely escalate process issues for resolution and step up as Acting Store Manager on scheduled shifts.Foster Collaboration: Actively participate in 'Better Together' connections to strengthen team collaboration and communication.What you’ll bring | Hei kohaProcess Excellence & Learning: You demonstrate a strong ability in process excellence and a commitment to continuous learning.Collaborative Partnerships: You excel at building and maintaining collaborative partnerships with other functions and stakeholders.Effective Team Leadership: You effectively lead teams, delegating tasks, monitoring progress, coaching, providing feedback, and motivating members.Compliance Expertise & Communication: You are an expert in compliance within your function and possess exceptional communication skills to clearly articulate tasks and standards.Values-Aligned Behavior: Your actions consistently align with company values.The ability to work four weekend shifts per month and at least one evening each week.What you'll experience | Ngā HuangaTeam discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.Access to Sonder. Sonder provides free confidential 24/7 personalised financial, medical safety, psychological or physical support for team members and their families.A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.Endless possibilities with Woolworths Group | Ko Woolworths TātouWe're a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – to create better experiences together for a better tomorrow.Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.Everyone belongs Woolworths Group | No Woolworths tātouWe believe that diversity, equity, inclusion and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, our customers and our communities, and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best self and reach their full potential.We encourage all candidates to apply, please let us know in your application if we can support you with any adjustments in the hiring process.