Authority Officer

Ministry of Business, Innovation and Employment; Auckland; On-site; NZD 64,000 - 78,000; Full time

Benefits offered by this job

KiwiSaver

Wellness benefits

Job summary

MBIE in Auckland CBD is seeking an Authority Officer to provide quality case management, administration, and operational support to the Employment Relations Authority (ERA) members. You will hit the ground running, bringing mature judgement to guide team members and ensure files are actively managed.

You will help ensure parties are treated with respect and that ERA members receive the case management support needed to progress matters to a determination.

Qualifications

• Excellent customer service skills with a service delivery mind-set.
• Strong IT skills in particular Microsoft products, working with databases, proficient in calendar management.
• Experience in managing a large case or file load both electronic and hardcopy.
• Ability to react and respond to changing priorities and deadlines.
• Attention to detail and can follow instructions effectively.
• A high standard of written and oral communication skills.
• You must have the legal right to live and work in New Zealand.

Responsibilities

• Provide administrative support to Authority Members including diary and case management.
• Build strong working relationships and effective communications with the Authority Members, our clients and team members.
• Proofread and check simple calculations.
• Display strong administration skills with the ability to plan, prioritise and organise work.

Skills

Customer service

Attention to detail

Written and verbal communication

Time management

Tools

Microsoft Office

Databases

Calendar management software

Job description

• Are you interested in expanding your skills and knowledge in employment relations?
• Be part of a high performing team within the Employment Relations Authority.
• Appointing from $70,625 + KiwiSaver + Wellness benefits.
• Permanent full-time role | Auckland CBD.

Discover a career with purpose at MBIE

• Are you interested in expanding your skills and knowledge in employment relations?
• Be part of a high performing team within the Employment Relations Authority.
• Appointing from $70,625 + KiwiSaver + Wellness benefits.
• Permanent full-time role | Auckland CBD.

About the Role - Tēnei tūranga:

As an Authority Officer you will provide quality case management, administration, and operational support to the Employment Relations Authority (ERA) members to assist them to carry out their functions efficiently and effectively.

We are seeking someone who can hit the ground running and bring maturity of judgement to support and guide team members.

You will have a key role in ensuring that files are actively managed, that parties are dealt with respectfully and that members of the ERA are provided with the case management support that they need to progress matters to a determination.

Key tasks of the role:

• Providing administrative support to Authority Members including diary and case management.
• Building strong working relationships and effective communications with the Authority Members, our clients and team members.
• Proofreading and checking simple calculations.
• Strong administration skills with the ability to plan, prioritise and organise your work.

Ngā pukenga me ngā wheako e hiahiatia ana -

Skills And Experience Required

• Excellent customer service skills with a service delivery mind-set.
• Strong IT skills in particular Microsoft products, working with databases, proficient in calendar management.
• Experience in managing a large case or file load both electronic and hardcopy.
• Ability to react and respond to changing priorities and deadlines.
• Attention to detail and can follow instructions effectively.
• A high standard of written and oral communication skills.
• You must have the legal right to live and work in New Zealand.

About MBIE - Ētahi kōrero mō MBIE:

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

• Mahi Tahi – Better Together
• Māia – Bold and brave
• Pae Kahurangi – Build our Future
• Pono Me Te Tika – Own It

Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahunga roa o ngā iwi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, ka tutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapa kua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.