Assistant Store Manager - Riccarton

Tea Too Pty Ltd; Christchurch; On-site; NZD 100,000 - 125,000; Full time

Job summary

A prominent tea brand in Christchurch is seeking an Assistant Store Manager to support daily retail operations. In this role, you will lead the team, train staff, and ensure exceptional customer experiences. The ideal candidate will possess strong communication and organizational skills, with previous leadership experience being advantageous. Enjoy a competitive salary, bonuses, and employee discounts while thriving in a supportive work environment that values your contributions.

Benefits

Competitive salary

Bonus earning potential

50% employee discount

Recognition and rewards program

Volunteer leave day

Flexible working arrangements

Employee Assistance Program (EAP)

Qualifications

• Passionate and motivated to deliver results and confidently support your manager and team.
• Previous team leader, key holder or management experience is advantageous.

Responsibilities

• Assist the Store Manager with daily store management and leading the team.
• Coach the team to deliver exceptional customer experiences.
• Support the Store Manager to achieve budgeted sales.
• Lead the store in absence of a Store Manager on duty.
• Train the team in customer service and product knowledge.
• Provide timely feedback for team development.

Skills

Communication skills

Time management

Organizational skills

Job description

We’re T2, a tea brand known for its delicious tea made with premium, sustainable ingredients. Every day, we love to excite our customers by inviting them into our world of tea, online and in our retail stores across Australia, New Zealand and Singapore.

Like our teas, our people are unique and diverse. We believe every team member brings different experience and skills to each role which is invaluable to T2. In return we provide training, incentives and encourage an inclusive culture through our policies and initiatives.

Today, we’re part of LIPTON Teas and Infusions, the world’s largest tea business. For our team, this connection opens opportunities to build global relationships, expand your career globally and participate in global programs and industry-leading initiatives.

Looking for a role that fills your cup? Good news, T2 Tea is looking for a Assistant Store Manager to join its passionate team.

About the role

• Assist the Store Manager with the day-to-day management of the retail store with leading the team, visual merchandising, managing deliveries and stock.
• Coach the team to deliver exceptional experiences for our customer to shop seamlessly throughout the store.
• Support the Store Manager to achieve budgeted sales and manage controllable costs for the store.
• Lead the store and team in absence of a Store Manager on duty.
• Support the training of the team in customer service, product knowledge and operational responsibilities.
• Encourage development with the team by providing timely feedback.
• Regular Sunday work is required for this role.

About you

• Passionate and motivated to deliver results and will confidently support your manager and team.
• Have great communication skills, strong time management and organisational skills.
• Previous team leader, key holder or management experience is advantageous.

Life at T2

• Competitive salary with bonus earning potential with T2’s performance incentive program + sales incentives.
• Enjoy a 50% discount to spoil yourself, plus endless cups of tea.
• Get recognition and rewards. T2 celebrates our teams contributions through our Moment Makers program, featuring exciting prizes.
• Volunteer leave day per year with a purpose aligned organisation.
• Workplace policies with impact: Menopause policy, Gender equity policy, Equitable remuneration policy and Flexible working arrangement options, including hybrid work.
• Employee Assistance Program (EAP).

About the application process

Don’t feel like you meet every single requirement? Still apply! We’d love to receive your application if most of your experience matches and you think you’ll thrive in this role.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

T2 commit to respond to every applicant.

No agencies please – we have this one brewing in-house.