Administration Support Worker - Military Style Academy

Oranga Tamariki; Palmerston North; Sur place; NZD 57 000 - 63 000; Plein temps

Résumé du poste

Oranga Tamariki is seeking an Administration Support Worker for the Military Style Academy in Palmerston North to help keep the Te Ara Hou team organized and supported. You will perform admin, scheduling, and records tasks that enable rangatahi rehabilitation and better outcomes for whānau.

You will work with a multidisciplinary team, coordinating meetings, handling correspondence, and ensuring accurate records. A NZ driver licence is required and prior admin experience is preferred.

Qualifications

• Experience in administration, business support, office management, or a similar role.
• Experience coordinating schedules, documentation, records and information systems.
• Strong organisational and time management skills.
• Excellent attention to detail and accuracy.
• Strong written and verbal communication skills.
• Experience using Microsoft Office and electronic record management systems.
• Ability to manage competing priorities and support multiple stakeholders.
• Strong customer service and relationship-building skills.
• Ability to maintain confidentiality and manage sensitive information professionally.
• A current full New Zealand Driver Licence.

Responsabilités

• Providing day-to-day administrative support to the Te Ara Hou Programme team.
• Coordinating meetings, preparing agendas, taking minutes, and tracking actions.
• Managing correspondence, referrals, enquiries, and team administration processes.
• Scheduling appointments, visits, travel, admissions, and court-related administration for rangatahi.
• Coordinating whānau contact and maintaining accurate records of visits and video calls.
• Maintaining databases, programme documentation, and electronic records.
• Supporting audits, reporting, quality assurance, and compliance activities.
• Purchasing and coordinating programme resources and supplies.

Connaissances

Administration

Scheduling

Records management

Attention to detail

Written and verbal communication

Confidentiality

Driver Licence

Stakeholder coordination

Outils

Microsoft Office

Electronic records management systems

Description du poste

Administration Support Worker - Military Style Academy

Keep the programme organised. Support the team. Help create better outcomes for rangatahi.

Oranga Tamariki is seeking a highly organised and proactive Administrator to join the Military Style Academy (MSA) team in Palmerston North. Reporting to the Te Ara Hou Programme Manager, you'll play a vital role in supporting the therapeutic and rehabilitation services that help rangatahi build positive futures.

The Military Style Academy is an intensive therapeutic intervention for serious and persistent youth offenders. Delivered within a secure youth justice residence, the programme combines educational, vocational, cultural, therapeutic, and physical activities to support sustainable behavioural change and positive long-term outcomes for rangatahi.

As the Administration Support Worker, you'll ensure the smooth operation of the Te Ara Hou team through high-quality administration, scheduling, coordination, record management, and programme support. Your work behind the scenes will help enable meaningful change for rangatahi and their whānau.

Mō te tūnga | About the role

Working as part of a multidisciplinary team, you'll provide comprehensive administrative and coordination support across a range of programme activities.

Key responsibilities include:

• Providing day-to-day administrative support to the Te Ara Hou Programme team.
• Coordinating meetings, preparing agendas, taking minutes, and tracking actions.
• Managing correspondence, referrals, enquiries, and team administration processes.
• Scheduling appointments, visits, travel, admissions, and court-related administration for rangatahi.
• Coordinating whānau contact and maintaining accurate records of visits and video calls.
• Maintaining databases, programme documentation, and electronic records.
• Supporting audits, reporting, quality assurance, and compliance activities.
• Purchasing and coordinating programme resources and supplies.

We're looking for someone who thrives in a busy environment, enjoys supporting others, and takes pride in delivering high-quality administrative services.

You will bring:

• Experience in administration, business support, office management, or a similar role.
• Experience coordinating schedules, documentation, records, and information systems.
• Strong organisational and time management skills.
• Excellent attention to detail and accuracy.
• Strong written and verbal communication skills.
• Experience using Microsoft Office and electronic record management systems.
• The ability to manage competing priorities and support multiple stakeholders.
• Strong customer service and relationship-building skills.
• The ability to maintain confidentiality and manage sensitive information professionally.
• A current full New Zealand Driver Licence.

Why join the Military Style Academy?

This is an opportunity to be part of a unique programme that supports rangatahi to make meaningful and lasting changes in their lives.

You'll be part of a team committed to:

• Supporting positive behavioural change.
• Creating pathways to rehabilitation and reintegration.
• Working alongside whānau and communities to achieve better outcomes.
• Delivering innovative and therapeutic interventions for young people.
• Making a real difference every day through the work you do.

Oranga Tamariki works to ensure all tamariki and rangatahi are in loving whānau and communities where they can be safe, strong, connected and flourish. We are committed to achieving better outcomes for tamariki and rangatahi, particularly Māori, through culturally responsive and evidence-informed practice.

Remuneration for this position starts between $57,096 - $62,773.

Applications close at midnight on Thursday 5th of November 2026.

Reference # 43000

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