Administration Support (Emergency Department)

Nelson Marlborough Health; Nelson; On-site; NZD 45,000 - 60,000; Full time

Job summary

A leading health organization in Nelson is seeking an Administration Support for their Emergency Department. The role requires providing critical reception and administrative support to ensure smooth patient flow. Applicants should have experience in administration and excellent customer service skills. Flexibility for rotating shifts is essential. This is a permanent, full-time position with no on-call requirements.

Qualifications

• Previous administration experience is essential.
• Flexibility to work rotating shifts and learn tasks quickly.

Responsibilities

• Provide reception and administration duties for patient flow.
• Maintain and update patient documentation.
• Work within a multi-disciplinary team.

Skills

Positive attitude

Excellent customer service

Reception skills

Ability to multi-task

Computer literacy

Tools

Hospital management systems

Job description

Administration Support (Emergency Department)

Administration Support (Emergency Department), NelsonHospital, Permanent Full-time

• Yourday will be fast paced and varied, and you will be a critical part of ateam delivering a great service to our community.
• We offer very real and meaningful work in a supportive andcollegial team environment.

Health New Zealand | Te Whatu Ora is firmly grounded in the principlesof Te Tiriti o Waitangi and is committed to building a health system thatserves all New Zealanders.

About the Role

As Administrative Support in the Emergency Department, you will be working within a multi-disciplinary team including doctors, nurses,other clinical professionals and administration staff.

Your primary responsibility will be for reception and administrationduties to enable the smooth flow of patients through the department, including ensuringpatient documentation is maintained and up to date. In return you’ll enjoy support from the team,a collegial working environment.

ED shifts:

Early

06.45-15.15 hours

07.45-16.15 hours

Late

12.00 – 20.00 hours

15.00 – 23.00 hours

16.00 – 00.00 hours

Night

23.00 – 07.00 hours

This is a permanent, full-time position working 80 hours per fortnight(1.0 FTE), rostered and rotating shifts, Monday to Sunday. There is no on-callrequired.

We are looking for applicants who would enjoy the variety of shiftwork, and who are happy to work on a rostered and rotating basis. During the training phase it will beimportant that you are available to train across all shifts.

Please view the position description for furtherinformation.

About the Team/Service/ Location

The emergency administration team cover the department on a 24 hour/7days a week basis, rostered across early, late and night shifts.

For more information on living and working in Nelson click here

About you

As Administrative Support in the Emergency Department, it is essential that you have a positive attitude, excellent customerservice and reception skills, as well as the ability to learn new tasks quicklyand multi-task efficiently in a stressful clinical environment.

Previousadministration experience, a strong degree of computer literacy and the abilityto work autonomously are also essential.

Experience withhospital management systems and knowledge of medical terminology isadvantageous. It is also important that you have the flexibility to work acrossearly, late and night shifts.

Thesuccessful candidate must be eligible to work in New Zealand or hold a valid NZvisa at the time of applying.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand. We embrace a workforce thatis diverse and inclusive so we are better positioned to understand andservice our community. We welcome applications from our diverse Māori,Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.” Allapplications must be submitted through our online careers’ portal by 07 December 2025. If you have any questions about the role, please contact

We will review applications as received and may proceedwith the recruitment process, before the closing date of this advert.

Whilst Health New Zealand is undergoing change, affectedemployees will be given preference and priority for this position.